Strategies for EV charging resiliency during natural disasters
Forecasting electric vehicle adoption and grid impacts
Optimizing your program portfolio to profitably serve all customers
A large Gulf Coast utility aspired to improve services for all customers while improving its bottom line. Such a strategy would require regulatory approval in each of its five operating companies. Learn how E Source OneInform delivered curated views of market potential for each program by regulatory jurisdiction, including geographic coverage, customer equity, feeder load impacts, and projected customer satisfaction.
Increasing demand-response program performance
Finding the best customers to deliver program performance
Next-generation program development: Future-proofing the business
Facing the threat of new competition, a large mid-Atlantic electric utility wanted to future-proof its business by becoming the go-to provider of all things electric. To do that, it needed to understand individual residential and business customers and be able to serve their specific needs. Read on to discover how E Source OneInform teamed up with the utility to help it better understand the behaviors and load profiles of every one of its customers—all 1.6 million of them!
How OneInform can optimize your programs using data science
About OneInform
E Source OneInform is a suite of artificial intelligence (AI)–powered solutions that facilitate the next generation of programs required for an evolving distribution grid. Think of it as our data science services backbone that provides deeper insights about your customers to help you build and match the right programs with the right participants for optimal outcomes.
E Source opens 2021 Utility Ad Awards Contest
E Source is proud to announce that it will recognize and reward creative excellence in utility advertising for the 13th year in a row with the annual E Source Utility Ad Awards Contest. The contest is now open and accepting entries until May 28, 2021.
Billing and payments with Ameren
Ameren wanted to better understand how its customers receive, interact with, and pay their utility bill—all while getting a better understanding of the overall sentiment around customers’ digital billing and payment experience. The utility tapped E Source to help identify and prioritize solutions.
Do you need help developing a better digital billing and payment strategy? Learn how E Source Management Consulting can help you meet your goals.
New construction with ComEd
ComEd partnered with E Source to optimize the new-construction process and experience for residential customers who are building or renovating a home. With E Source’s help, ComEd created a roadmap of improvements for enhancing customer communications, improving internal processes, and increasing customer advocacy.
Do you need help improving your new-business process? Learn how E Source Management Consulting can help you meet your goals.