UtiliWorks Consulting announces its 100th utility client

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UtiliWorks Consulting has announced a new engagement with the City of Santa Barbara, California, marking its 100th utility client milestone. The city selected UtiliWorks as its integration specialist to provide guidance and oversight to successfully manage the technical aspects of the city’s advanced metering infrastructure (AMI) project.

E Source and Claritas join forces to help energy and water companies create more-powerful marketing campaigns through superior customer data

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Claritas, a data-driven company that helps organizations improve their marketing return on investment, and E Source, the leading provider of customer-focused research, data, and consulting for utilities, cities, and their partners, have teamed up to help energy and water utilities enhance traditional program designs and create powerful, targeted marketing campaigns.

E Source will now offer Claritas’s industry-leading PRIZM® Premier segmentation data as a marketing resource for its clients.

How customers prioritize paying their utility bills during COVID

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Optimizing the new-construction experience for utilities and their partners

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Industries that came to a halt because of COVID-19 are starting to recover and bounce back as states ease restrictions. We expect the residential housing market to recover quickly. To accommodate any COVID-19-related safety requirements or customer concerns, you need to reassess your new-construction policies and processes. Take this time to become a better partner for builders, contractors, and end-use customers, and to provide an improved experience during the new-construction process.

What COVID meant, and means, for home upgrades in 2021

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E Source expands data science and AI capabilities with acquisition of StrategyWise

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E Source—the leading provider of customer-focused research, data science services, and consulting services for utilities—has acquired artificial intelligence (AI) and machine learning company StrategyWise. This acquisition is the latest in a series of investments over the past year designed to expand E Source’s data science and AI capabilities.

How do you educate utility customers about energy efficiency?

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Q:How do you educate customers about energy efficiency?

A:Utilities tailor their energy-efficiency education programs for specific audiences, such as renters or students. They provide education through their websites and social media, exhibits, and events.

Efficiency education for renters

When utilities develop education programs for renters, they often focus on reducing costs according to type of residence or household appliance.

Your utility may not be ready to go back to work, but it can go forward

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In our web conference series on planning the return to the workplace, we heard from many utilities that, early in the pandemic, their executive teams held virtual all-staff meetings every week.

CEOs gave updates on work-from-home policies, shout-outs to frontline workers, reassurance on job security, details about the Family and Medical Leave Act, and advice on staying physically and mentally healthy.

Using market research to inform your EV efforts

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E Source delivers road map to overcome major barriers to adoption of electric vehicles

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Half of Colorado consumers don’t understand how an electric vehicle (EV) gets “fueled up,” posing a major barrier to the state’s goal of accelerating the adoption of clean transportation. In its Colorado Electric Vehicle Education and Awareness Roadmap, E Source—a leading research and advisory firm for the energy industry—identified barriers to EV adoption and highlighted messaging strategies that will help the state overcome such hurdles.

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