How utility customers really feel about renewable energy

October 26, 2022 | Liza Minor, Paige Martin Cox | 3 min read
In this blog post, we provide a sample of our insights into customer perceptions around renewables in 2022, using data from the E Source Residential Customer Insights Center. You can use this data to inform how you prepare for and communicate about your own renewable-energy transition.

Fulfilling the promise of energy equity stakeholder groups: Perfecting the process of engagement

October 19, 2022 | Lisa Markus, Quinn Parker | 9 min read
Now’s the time for utilities to partner with their communities to bring forth an equitable clean energy future. In this blog post, we’ll explain how to build effective relationships with energy equity stakeholder groups and how to benchmark and build your utility’s intercultural competency.

Energy Efficiency Day 2022: Our commitment to a sustainable future starts with us

October 12, 2022 | Rachel Leo, Sara Patnaude | 4 min read
Happy (belated) Energy Efficiency Day! In honor of this special day, we wanted to share some exciting updates on our sustainability journey and news about our application for a Science Based Target.

Achievements in Customer and Employee Experience: 2022 honorees

October 4, 2022 | Sara Patnaude, Lisa Schulte | 9 min read
Happy CX Day! To celebrate, we’re honoring this year’s winners of the E Source Achievements in Customer and Employee Experience—utilities that are creating excellent experiences for their customers and providing a supportive and engaging workplace for their employees.

Why it’s crucial to incorporate equity into transportation electrification plans

September 28, 2022 | Liza Minor, Ben Nathan, Jesse Hitchcock, Brenna Raeder | 3 min read
Transportation is electrifying across the US and Canada, and electrification plans need to benefit all customers. Find out why it’s important to incorporate equity into your transportation electrification plan and manage the grid impacts of EVs.

5 communication strategies to put customers’ minds at ease about AMI

September 21, 2022 | Kierra Thomas | 9 min read
Don’t let misconceptions about advanced metering infrastructure (AMI) derail your AMI implementation plans. In this blog post, you’ll learn about some of customers’ most frequently cited areas of concern along with some communication strategies to resolve them.

A celebration of the Sustainable Utility: The 35th annual Forum

September 12, 2022 | Sannie Sieper, Michael Carter | 8 min read
To kick off E Source Forum this week, we caught up with Michael Carter, president of E Source Research and Advisory to discuss the ways that this year’s event aims to empower the Sustainable Utility.

TE Insights: A new tool for tracking transportation electrification plans, programs, and spending

September 7, 2022 | Brenna Raeder | 4 min read
Utilities are preparing for a rapidly changing transportation electrification (TE) landscape. To help the transformation, we created E Source TE Insights, a database of TE programs, plans, and spending. In this blog post, we explain how the tool works and the kind of information you can find in it.

Celebrating 35 years of the Forum: What to expect at this year’s special event

August 31, 2022 | Sara Patnaude | 4 min read
We’re two weeks away from the E Source Forum! Many of your favorite activities have returned for this year’s event along with some exciting new attractions—not to mention a few surprises. Here are some of the things you can expect from this year’s special 35th annual event.

Trends we’re seeing in building electrification programs across the US and Canada

August 24, 2022 | Sydney Pearce, Mingxin Zhang | 7 min read
To better understand the current state of building electrification and the ways it's incentivized, we’ve been building a database of utility and public building electrification programs. In this blog, we share some of what we’ve seen in the initial stages of our research.