What’s new in AMI 2.0: Meter advancements and the paths that lay ahead
October 31, 2023 | Mark Hatfield, Joel Westvold | 5 min read
The transition to advanced metering infrastructure (AMI) 2.0 is looming for many utilities and is definitely on the minds of most. More specifically, some may be wondering what’s to come. Let’s explore a couple of the paths available to adopting AMI 2.0 and how they might align with your priorities.
4 rules to follow in managing change in the multiverse
October 26, 2023 | Lisa Markus | 8 min read
Just like in a multiverse, managing change requires adapting how we see and solve problems at hand to deploy an interculturally competent solution. In this blog post, we share four rules to help navigate transformation no matter what universe you’re in.
Setting a high bar: My experience as an editorial intern
October 24, 2023 | Abigail Monti | 6 min read
My internship at E Source challenged and stretched my editorial comfort zone, and rightly so. Editing isn’t as one-dimensional as I used to believe. Check out my blog post for more about my experience interning on the E Source editorial team.
How Hurricane Idalia can inspire utilities to take a data-driven approach to outage prediction
October 19, 2023 | Kyle Decker | 5 min read
Late this summer, the Southeast US was hit by Hurricane Idalia. While not every storm is an “all hands on deck” situation like Idalia, the hurricane should inspire utilities to implement a data-driven solution to receive the same level of prediction accuracy year-round.
Empowering utilities with market research: Strategies for a customer-centric transformation
October 17, 2023 | Rachel Cooper, Sara Patnaude | 5 min read
Understanding customers on a personal level and fostering innovation has never been more critical for utilities. Read this interview with Rachel Cooper, Director of Market Research, to learn more about the transformative power of market research.
Utilities in the age of climate change: Data science’s vital role in mitigating risk and improving equity
October 12, 2023 | Sannie Sieper, Tom Martin | 7 min read
Data science will play a pivotal role in shaping the utility sector’s response to the rapidly evolving landscape and all the challenges that come with it. Learn more from this insightful interview with E Source’s Tom Martin.
How winning a $5 million WaterSMART grant is helping BPUB improve reliability, conserve water, and save energy
October 10, 2023 | Kierra Thomas | 5 min read
With E Source’s support, Brownsville Public Utilities Board (BPUB) recently applied for and won a WaterSMART grant from the US Bureau of Reclamation. We sat down with BPUB to record a special episode of our podcast, PowerTalking. In this blog post, we share some of the highlights.
Energy Efficiency Day 2023: How utilities can use big data to solve big problems
October 5, 2023 | Kyle Shoff | 5 min read
Happy #EEDay2023! In honor of Energy Efficiency Day, we encourage utilities to check in on their customer programs and consider a data-driven approach to increase program participation and improve marketing effectiveness.
Achievements in Customer and Employee Experience: 2023 honorees
October 3, 2023 | Lisa Schulte, Laurie Day | 9 min read
Happy CX Day! To celebrate, we’re honoring this year’s winners of the Achievements in Customer and Employee Experience—utilities that are creating excellent experiences for their customers and providing a supportive and engaging workplace for their employees.
How utilities can detect and predict Level 2 EV charger activity to improve capacity planning and grid impacts
September 28, 2023 | Will Gifford, Bryan Jungers | 4 min read
EVs are on the rise and, with them, Level 2 chargers. And while individual EVs have a minimal impact on the grid, higher concentrations and an increase of Level 2 chargers can stress the distribution system. Read this blog post to learn how a data-driven approach can help utilities plan for EVs.