Should your utility have a mobile app?

February 21, 2019 | Keenan Samuelson | 3 min read
Today's customers want fast, easy experiences when interacting with utilities. A well-optimized mobile app can help them successfully manage their account with as little friction as possible.

How Will Your Utility Engage with Alexa and the Google Assistant?

February 8, 2019 | Essie Snell | 3 min read
Smart speakers have emerged as one of the most quickly adopted consumer electronic devices ever, and virtual voice assistants like Alexa and the Google Assistant are flourishing. Learn how E Source is working with Amazon and Google to help utilities embrace this new platform to meet myriad goals.

We Blog. Should You?

January 8, 2019 | Jessica Bailis | 4 min read
According to our 2018 Social Media Survey results, 41% of utilities maintain a blog, but 47% don’t and aren’t planning to start. So for those who do blog, what are the goals and how does maintaining a high-quality blog positively impact a utility's brand?

Happy Holidays from E Source!

December 12, 2018 | Mary Sullivan
One of the joys of the holiday season is the opportunity to say thank you and to wish you—our members, partners, and friends—a cheerful holiday and all the best in the coming year.

Happy Holidays from E Source!

December 19, 2017 | Kym Wootton | 1 min read
Wishing you happy holidays and a prosperous new year!

YouTube and the Water-Energy Nexus

March 17, 2017 | Logan Jacobson | 3 min read
An amateur chef on YouTube treats water as though it's free, but what does it actually cost? People in the energy industry have trouble justifying measures that would address the water-energy nexus because our society fails to appreciate the true value of water.

Are microgrids now worth the risk?

March 3, 2017 | Bryan Jungers | 2 min read
We’ve been watching the evolution of microgrids for a few years now, and they never gained traction in the marketplace. But now, APS sees microgrids as the right solution for the customer and the utility.

OK Google, how much energy does Alexa consume?

February 20, 2017 | Essie Snell | 4 min read
Voice-controlled devices like Amazon Echo and Google Home are rapidly gaining market share and may prove to be a key interface for the smart home over the next year or two. But for energy nerds like me, there’s a persistent and nagging question: How much energy do these devices actually consume?

Your prescription for content strategy

January 16, 2017 | Jeffrey Daigle | 4 min read

Creating content for content’s sake is not enough to drive customer behavior. E Source has a prescription to help cure some of your utility's communications-related maladies: content strategy. With a simple exercise, we can get you started with a core content strategy statement.

Don’t assume Trump will stop the HFC phasedown

January 3, 2017 | Jay Stein | 6 min read
Because President-elect Trump regularly expresses disdain for climate-change regulations, some assume that the new administration will obstruct the international and domestic statutes to phase down HFC usage. The situation is actually more complex, and US support for an HFC phasedown may survive.