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521 - 530 of 787 results
How Ameren deployed an outage strategy to increase customer satisfaction by 68%
New metrics: Assessing energy burden and bill impacts
Turning large customers into grid assets, before the next peak event
If a key account isn’t prepared for a peak event, they might not participate or reduce enough load, receiving steep penalties. And the utility might have to scramble to reduce demand. Learn how other utilities are preparing key account customers for peak events by providing strategic communications.
Mind the mix: How flexible load solutions interact—and why it matters more than ever
As electrification and decarbonization efforts accelerate, utilities and policymakers are deploying an ever-growing toolkit of flexible load solutions: from time-of-use (TOU) rates and demand response to managed EV charging, solar PV, battery storage, and electrified heating. Each intervention offers potential benefits: lower emissions, grid optimization, and customer savings. But what happens when they intersect, overlap, or collide?
Supporting income-eligible customers in a “perfect storm” of constraints
Across the country, utilities are navigating a convergence of pressures—rising temperatures, escalating energy costs, shrinking federal assistance, and the growing vulnerability of both traditionally income-qualified and financially stressed “middle market” households. Our recent industry discussion revealed not only the depth of these challenges, but also a powerful collective will to address them through trust, empathy, collaboration, and innovation.
Making room for resilience: Reflections from the grid edge
As resilience gains urgency, utilities face a gap in how it’s defined, valued, and integrated into DER planning.
Putting energy justice into practice
NYSERDA: Energy Equity Collaborative
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