Sara Patnaude is responsible for the E Source blog, case studies, and all other marketing collateral. Prior to joining E Source, Sara was the content and event specialist for Energy Federation, Inc. (EFI) where she led the strategy for the blog, social media, and collateral. She also planned logistics for EFI’s presence at all conferences and events. Sara graduated from Framingham State University in Massachusetts with a BA in English and communications.

Content by this author

How using ethnographic research and design thinking ensures program success

Sara Patnaude
May 5, 2021

Putting customers’ needs first when building or revamping your programs will make sure that your offerings resonate with customers and meet their needs. Find out how E Source ethnographic research can bring you closer to your customers and help you meet your goals.

E Source award season: Submit your ad campaigns or customer or employee initiatives today!

Sara Patnaude
April 26, 2021

It’s award season! If you’ve got work from the past year you’re proud of (and we know you do!), consider entering the E Source Utility Ad Awards Contest or Achievements in Customer and Employee Experience to get the recognition you deserve.

E Source hot topics: Hybrid direct-install programs and low- and moderate-income customers

Sara Patnaude
April 21, 2021

E Source hot topics for April 2021 are hybrid direct-install programs and low- and moderate-income customers. Now through the end of the 2021 E Source Forum, if your utility subscribes to at least one research service, you can get access to six pieces of free content outside your membership.

Exclusive, limited-time offer for current members: Access six pieces of content outside of your membership

Sara Patnaude
March 25, 2021

If your utility currently subscribes to just one (or a few) of our research and advisory services, you won’t want to miss this limited-time offer to see what you’re missing. From now until October 1, 2021, you can access up to six pieces of content outside of your membership at no additional cost.

3 ways to expand your DR portfolio

Rachel Reiss Buckley, Sara Patnaude
March 23, 2021

Is your current demand-response (DR) program up to the challenge of meeting increasing grid variability? We’ve pulled together three ways to expand your DR portfolio so that it’s working to its fullest potential.