Sara Patnaude

Topical Expertise Content strategyInternal communicationsCustomer engagementMarketing topicsSocial media marketing

About the Author

Sara Patnaude helps manage and drive E Source's brand and content strategy, specializing in copywriting and editing. Before joining E Source, Sara was the content and event specialist for Energy Federation Inc. (EFI) where she led the strategy for the blog, social media, and collateral. She also planned logistics for EFI’s presence at all conferences and events. Sara graduated from Framingham State University in Massachusetts with a BA in English and communications.

Insight

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Strategic perspectives on managing the affordability challenge

More than 60% of low- and moderate-income (LMI) households in the US face a high energy burden, with some paying more than 20% of their income on their utility bills. Many LMI customers report trouble paying their bills or forgoing other household needs to pay their bills, with almost a third

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Data-driven storm response for a reliable and resilient grid: Fireside chat with PPL Electric Utilities and the Institute for Electric Innovation

Earlier this year, we joined the Institute for Electric Innovation’s Thought Leaders Speak Out 2023: Engaging Customers with Technology series. This event gathered customer-focused utility

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6 utility New Year’s resolutions to benefit customers and the grid

Happy New Year! This time of year often finds us reflecting on the year before and identifying areas of growth and improvement. But a new year also brings a lot of opportunities to make changes, set new goals, and start anew. As we gear up for another year of helping utilities tackle challenges