Sara Patnaude is responsible for the E Source blog, case studies, and all other marketing collateral. Prior to joining E Source, Sara was the content and event specialist for Energy Federation Inc. (EFI) where she led the strategy for the blog, social media, and collateral. She also planned logistics for EFI’s presence at all conferences and events. Sara graduated from Framingham State University in Massachusetts with a BA in English and communications.
Content by this author
We recently discussed 10 up-and-coming technologies and concepts as part of our Fall 2022 tech roundup webinar. Here’s a look at three of our favorites from the list: EV telematics, low-voltage heat pumps, and residential HVAC fault detection and diagnostics.
To best serve low- and moderate-income (LMI) customers, we need to understand them at a granular level and remember that they’re humans. Here we share our three-step process for improving how you’re connecting with LMI customers and enhancing their customer experience.
Happy (belated) Energy Efficiency Day! In honor of this special day, we wanted to share some exciting updates on our sustainability journey and news about our application for a Science Based Target.
Happy CX Day! To celebrate, we’re honoring this year’s winners of the E Source Achievements in Customer and Employee Experience—utilities that are creating excellent experiences for their customers and providing a supportive and engaging workplace for their employees.
We’re two weeks away from the E Source Forum! Many of your favorite activities have returned for this year’s event along with some exciting new attractions—not to mention a few surprises. Here are some of the things you can expect from this year’s special 35th annual event.