Winter is coming: Five water winterization tips to help customers save water and money

October 19, 2020 | Anna Nixon | 3 min read
Our research shows that almost a quarter of your customers may be using more water during the pandemic. Winter is right around the corner, so we’ve put together five tips that can help your customers save water and money when the temperatures fall.

Introducing our new and improved DSM Insights and Measure Insights

October 7, 2020 | Laura Beausire | 3 min read
We’ve rebuilt the powerful E Source DSM Insights and Measure Insights tools with simpler layouts and easier navigation so you can find the data you need faster than ever. Get a sneak peek at the features we’re most excited about!

The promise and challenges of smart home energy management

October 1, 2020 | Essie Snell | 4 min read
Smart home devices have the potential to reduce energy consumption, manage demand, support time-of-use rate structures, and share valuable energy data with customers, among other benefits. Check out some of our key findings from recent research on the pros and cons of different devices and systems.

Get your Wi-Fi ready: This year’s E Source Forum will look a bit different

September 24, 2020 | Jessica Rife
While this year's E Source Forum will look a bit different, we're doing our best to incorporate the education, networking, and fun attendees have come to expect year after year. Register today so you don't miss out!

What the CDC’s eviction moratorium means for utilities and their customers

September 15, 2020 | Lisa Schulte | 4 min read
The Centers for Disease Control and Prevention issued a moratorium on evictions until the end of the year. This keeps some Americans housed but it doesn’t address the reality that people can’t pay their bills. What can utilities do to support these customers and prepare for the financial impacts?

EV charging and pricing: What are consumers willing to pay?

September 1, 2020 | Bill LeBlanc | 8 min read
We recently asked utility customers in the US and Canada a series of pointed questions about electric vehicle (EV) charging and pricing. The responses offer insights to help you better plan public charging network pricing and improve customers’ understanding of EVs through new messaging approaches.

The virtual E Source Forum agenda will help utilities and customers get through these turbulent times

August 28, 2020 | Mary Sullivan | 2 min read
We've worked tirelessly to develop relevant, data-driven sessions for the virtual E Source Forum 2020. In this blog, theme leaders for this year's event explain the topics that will be covered and make the case for you to bring your whole team to Forum.

How do you measure energy savings during and after the COVID-19 pandemic?

August 6, 2020 | Liza Minor | 4 min read
Energy use has changed dramatically since the onset of COVID-19, and forecasts show an overall decrease in electricity and natural gas consumption in 2020. Utility evaluators must evolve their approach to account for energy usage and savings in 2020 and beyond.

The COVID-19 pandemic could make utility voice apps more valuable than ever

July 30, 2020 | Essie Snell | 3 min read
Given the rapid adoption of smart speakers and voice assistants, customers’ willingness to engage with them, and the need for additional customer support during COVID-19, we expect these platforms to be an increasingly important channel for utilities.

Why do people have electric vehicle range anxiety?

July 15, 2020 | Bill LeBlanc | 4 min read
Why do consumers have range anxiety? Our research has revealed some striking problems with consumers’ beliefs about electric vehicles and how they get “fueled up.” To combat this phenomenon, utility communicators and marketers should focus their messaging on the comfort and ease of charging at home.