Utility risk management: Why ‘the way we’ve always done it’ is now the riskier approach
October 13, 2021 | Tom Martin | 6 min read
Well-worn, “safe” risk management approaches that may not deliver results but don’t rock the boat are beginning to come under pressure due to macroenvironmental factors. Find out why doing what we’ve always done may be perceived as safer, but may not be the best option for risk management.
Happy Energy Efficiency Day from E Source!
October 6, 2021 | Sara Patnaude, Kym Wootton | 4 min read
E Source takes sustainability and energy efficiency seriously, and we’ve been working diligently to shrink our carbon footprint as a company. In honor of Energy Efficiency Day, we wanted to share some of our net-zero carbon journey with you!
E Source Forum 2021: Spotlight on overcoming electrification roadblocks with emerging opportunities
September 22, 2021 | Luke Beckett | 2 min read
As part of our countdown to the E Source Forum, we’re aiming the spotlight on each of this year’s tracks so you know what to expect from the sessions. The final spotlight is on the “Overcoming electrification roadblocks with emerging opportunities” track.
How well do you know the next wave of EV buyers?
September 15, 2021 | Anna Nixon | 4 min read
Utilities need to know more about future electric vehicle (EV) buyers to design effective marketing campaigns that reach them. Our latest report delivers insights on the next wave of EV buyers. In this blog post, we highlight some of those findings.
E Source Forum 2021: Spotlight on optimizing customer programs for an evolving grid
September 8, 2021 | Luke Beckett | 2 min read
As part of our countdown to the E Source Forum, we’re aiming the spotlight on each of this year’s tracks so you know what to expect from the sessions. Today, the spotlight is on the “Optimizing customer programs for an evolving grid” track.
E Source Forum 2021: Spotlight on the customer experience track
September 1, 2021 | Jeffrey Daigle | 2 min read
As part of our countdown to the E Source Forum, we’re aiming the spotlight on each of this year’s tracks so you know what to expect from the sessions. Today, the spotlight is on our customer experience (CX) track, “Managing CX as a business imperative.”
Utility websites are more mobile friendly and accessible than ever: Findings from the E Source 2021 Website Benchmark
August 26, 2021 | Heather Hilgenkamp | 5 min read
Have you wondered how your utility website stacks up against others? We reviewed 85 utility websites from across the US and Canada. In this blog post, we share a few notable findings from the 2021 study and announce the utilities that scored the highest on individual attributes.
E Source hot topics: Beneficial electrification and bill-relief strategies
August 24, 2021 | Sara Patnaude | 3 min read
The E Source Forum is just a mere month away, but there’s still some time left to take advantage of our offer of six complimentary pieces of content. We’re thrilled to wrap up this blog series with what’s been hot this month!
EVs aren’t that great. Here’s why it matters
August 19, 2021 | Bill LeBlanc | 7 min read
Electric utilities, EV owners, and EV enthusiasts are all big fans of the electric vehicle. But are these cars really that great compared to the internal combustion engine car? Find out how the two types of car compare and, knowing these differences, how you should pitch the EV to potential buyers.