Kierra Thomas specializes in stakeholder communications, guiding E Source clients through the technology deployment life cycle. With more than 10 years’ experience, her expertise consists of communications, project management, content development, and grant writing. She’s worked with state and municipal agencies including utilities, law enforcement, and transportation. Kierra holds an MBA from Southern University and a BA in mass communication from Louisiana State University.
Content by this author
Implementing a new business technology can be a complex process that affects staff and customers. But a well-designed communication campaign that includes customer engagement and organizational change management activities can help the implementation go smoothly. Check out our five tips for success.
Each year, the US Bureau of Reclamation awards WaterSMART Water and Energy Efficiency Grants to utilities and other organizations to fund projects that promote sustainability and conservation. If you plan to apply for a grant this year, here are some tips for a strong and thorough application.
Don’t let misconceptions about advanced metering infrastructure (AMI) derail your AMI implementation plans. In this blog post, you’ll learn about some of customers’ most frequently cited areas of concern along with some communication strategies to resolve them.