Josh Sorensen joined E Source in 2022 as a staff writer. Josh has six years of international experience as a formal classroom educator, starting as a Peace Corps volunteer in Mozambique in the education sector. And later, Josh worked as a science and English teacher with the Japan Exchange and Teaching Program at a STEM high school in Oshu, Japan. Josh is a member of the National Association of Science Writers and holds a BS in marine biology from the University of West Florida.
Josh Sorensen
Staff Writer, Editorial
Topical expertise
Communications
Content by this author
6 ways community partnerships can boost LMI customer enrollment in weatherization programs
June 27, 2024
Low- and moderate-income customers face unique barriers when trying to participate in weatherization programs. In this blog, we highlight six ways community partnerships can help support weatherization program enrollment and delivery.
How is China’s EV demand affecting the costs of energy storage systems in the US and Canada?
December 13, 2023
In this webinar recap, we look at the factors affecting global lithium prices and battery supply around the world. We also explore China’s effect on global battery prices and what it means for US energy storage systems. Lastly, we share our predictions for battery market growth in 2024.
Embrace empathy in utility bill communications
December 6, 2023
By understanding customers’ emotions at different billing touchpoints, your team can better communicate about high bills, rate increases, and billing assistance programs. In this report, we offer tips to create more-empathetic messaging in bill communications to low- and moderate-income customers.
How can residential customers lower their winter heating bills?
November 27, 2023
We offer tips on how residential customers can lower their energy use and save money on heating this winter. We cover measures that customers can do themselves to keep heat in and the cold out. And we list other measures that contractors can do for them.
Highlights from the marketing and communications sessions at the Forum 2023
October 18, 2023
Utility professionals gathered at the E Source Forum 2023 to take part in marketing and communications sessions. Topics of discussion included engaging low-income customers, shaping campaigns with market research data, maintaining business customer relationships, and holding customers' attention.