NOTE: This event has already taken place. See below for recording, event description, and link to download the presentation slides.

Download web conference slides (PDF)

The ongoing COVID-19 pandemic is transforming the way water utilities are engaging with customers, especially around credit and collections, payment arrangements, communications, and customer service. But with each of these challenges comes new opportunities. During this web conference, we’ll highlight our syndicated research and advisory services designed to ensure your success in these critical areas.

You’ll learn how E Source can help you:

  • Engage employees during and after COVID-19​
  • Optimize your customer service​ efforts
  • Get maximum value from your investment in advanced metering infrastructure (AMI)
  • Deliver a top-notch customer experience​
  • Enhance your communications​ strategy
  • Improve your website​


Aleana Reeves, Vice President, Sales Support and Engagement, E Source

Questions about this event? Email us.