Search

Refine search

Type

Service

Topic

Tool

Refine search

Type

Service

Topic

Tool

31 - 40 of 47 results
Using data to help LMI customers
E Source has been working with three utilities and the Edison Electric Institiute to use the E Source Audience of One solution to precisely identify cohorts within the low- and moderate-income (LMI) population and align those cohorts with specific treatments and engagement approaches.
Strategies for income-qualified program enrollment and customer eligibility
Join this exchange to learn how to optimize customer eligibility, qualification, and verification strategies to encourage enrollment in your programs for low- and moderate-income customers.
Applying an Audience of One approach to better understand and serve LMI customers
The E Source Audience of One approach helps utilities build relationships with customers on an individual basis, connecting the right programs to the right audience by understanding behavior. Join us to see how we used this approach to design solutions for low- and moderate-income (LMI) customers.
Working Together for an Equitable Energy Future
Virtual national workshop
Watch the recordings and download the presentations from the 2022 Equity in a Clean Energy Economy workshop.
Energy in the context of low-income customers' lives: Insights from E Design 2020 ethnographic research
<p>Low-income customers have a lot on their plate, and they&#039;re not thinking about (and often don&#039;t know about) the energy-related services utilities can offer them. Through this web conference, you&#039;ll encounter video and audio clips of low-income customers talking about their energy challenges.</p>
Redefining the low-income customer experience
<p>Join us for this one-hour web conference to learn how companies use market research, segmentation, customer journey mapping, innovative marketing techniques, and internal alignment to better understand and support low-income customers.</p>
Using data to drive your residential customer marketing decisions
<p>During this web conference, we&#039;ll unveil the latest updates to the E Source Residential Customer Insights Center and present intriguing data trends about US residential customers&#039; energy-related priorities, preferences, and opinions.</p>
6 ways community partnerships can boost LMI customer enrollment in weatherization programs
Equity and the utility customer: Highlights from 2023 customer survey findings
6 utility New Year’s resolutions to benefit customers and the grid