A Northeastern utility implements a data-driven vegetation management solution

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Submitted by Sara Fortin on

Key takeaways

  • A Northeastern electric utility needed to implement an intelligent vegetation management solution in a new jurisdiction.
  • E Source’s AI-powered solution improved the utility’s System Average Interruption Frequency Index (SAIFI) by 14%.
  • The solution also helped the utility develop targeted risk management plans through predictive modeling and scenario planning.

The challenge

From meter reading to business leading: Using AMI to modernize utility operations

My Account

Submitted by Sara Fortin on

Key takeaways

  • A large East Coast utility needed to modernize its operations through advanced metering infrastructure (AMI) implementation.
  • E Source partnered with the utility to build a business case for regulatory approval and develop an operating model for an organization-wide AMI deployment.
  • The utility moved from a traditional meter-focused operation to a data-driven Smart Meter Operations Center (SMOC), deploying over three million meters in three years.

E Source strengthens consulting business unit with appointment of Jeremy Klingel as president of Solution Services

My Account

Submitted by Catherine Forrest on

E Source, a utilities-focused consulting, research, and data science company, has announced the appointment of Jeremy Klingel as president of Solution Services. Klingel arrives at E Source with more than 20 years of experience in the energy and utility industry, building and scaling consulting, engineering, and technology-led practices.

Transforming engineering and construction for better customer experience

My Account

Submitted by Sara Fortin on

Key takeaways

  • A municipal electric utility needed help to address compliance, technology adoption, and customer experience.
  • E Source worked with the utility to assess its current state and facilitated a series of workshops to address inefficiencies.
  • Restructuring and process improvements led to a $60 million increase in Contribution in Aid of Construction (CIAC) revenue with a 50% reduction in overtime and truck rolls.

The challenge

Utility Ad Awards Contest winners 2024

My Account

Submitted by Catherine Forrest on


An independent group of judges selected the winners based on message, creativity, results, call to action or brand connection, and overall impression. We honored the winners at a special awards session at the E Source Forum 2024.

Affordability and equity

Brand and sustainability

WEC Energy Group and NorthWestern Energy earn top marks in E Source’s 2024 Utility Business Customer Satisfaction Study

My Account

Submitted by Catherine Forrest on

BOULDER, CO (October 8, 2024)—E Source, a utilities-focused consulting, research, and data science company, has announced the results of its annual Business Customer Satisfaction Study.

Unpredictable storms demand adaptable response plans

My Account

Submitted by Mary Sullivan on

Enhance emergency preparedness with AI-powered storm insights purpose-built for utilities.

E Source Announces Utility Award Winners at Forum 2024

My Account

Submitted by Catherine Forrest on

DENVER, CO (October 15, 2024)—E Source, a utilities-focused research, consulting, and data science company, has announced the results of its annual awards at Forum 2024, the 37th edition of the company’s annual event held from 8 to 10 October in Denver.

Prioritize vegetation risk with predictive AI

My Account

Submitted by victoria frazier on

Predict, price, and prioritize vegetation management decisions with data-driven strategies

Positive Perception of Term “All-Electric Home” Increases 12 Percentage Points in Recent Years, E Source Survey Finds

My Account

Submitted by Catherine Forrest on

BOULDER, CO (November 14, 2024)—E Source, a utilities-focused consulting, research, and data science company, has shared the results of its 2024 Residential Electrification Survey, including a shift in consumer attitudes toward electrification technologies in residential settings. The independent study, first conducted in 2021, fielded in April 2024 with over 10,000 residential homeowner utility customers in the US and Canada.

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