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21 - 30 of 34 results
The demand-side management customer journey for income-qualified customers: An E Source multiclient study
Join us to learn about a new multi-client study that uses customer journey mapping to better understand and improve the income-qualified customer experience of demand-side management (DSM) programs.
The demand-side management customer journey for income-qualified customers: An E Source multi-client study
Join us to learn about a new multi-client study that uses customer journey mapping to better understand and improve the income-qualified customer experience of demand-side management (DSM) programs.
How labor analytics can empower your utility to achieve program goals
Join us to explore the role of labor analytics in helping utilities reach and exceed their goals related to energy conservation, clean energy, emission reductions, and community engagement . Learn how labor analytics is a pivotal, yet underutilized, element in the clean energy transition.
Using behavioral strategies to improve prepay and demand-side management
Prepaid billing is common, but have you considered the behavior-based energy savings prepay can produce? Join other utilities to hear about their experiences and the latest E Source research on how you can use behavior science to improve your prepay offerings and your DSM programs in general.
Strategies for income-qualified program enrollment and customer eligibility
Join this exchange to learn how to optimize customer eligibility, qualification, and verification strategies to encourage enrollment in your programs for low- and moderate-income customers.
Working Together for an Equitable Energy Future
Virtual national workshop
Watch the recordings and download the presentations from the 2022 Equity in a Clean Energy Economy workshop.
Next-generation programs for an equitable clean-energy future
Join us in this webinar to learn how you can use a data-driven approach to build cost-effective programs that deliver on the vision of a clean-energy future.
Reimagining electricity pricing to meet beneficial-electrification and carbon-reduction goals: Now’s the time for big changes
Come hear two national experts talk about pricing in the context of electrification and carbon reduction.
How to improve your midstream and upstream programs and adjust them amid COVID-19
Midstream programs promise utilities a cost-effective, customer-centric approach to achieving energy savings, but these programs aren’t without their challenges. Join us for this public web conference where we’ll discuss popular and promising measures, top-performing program designs, and more.
Energy in the context of low-income customers' lives: Insights from E Design 2020 ethnographic research
<p>Low-income customers have a lot on their plate, and they&#039;re not thinking about (and often don&#039;t know about) the energy-related services utilities can offer them. Through this web conference, you&#039;ll encounter video and audio clips of low-income customers talking about their energy challenges.</p>