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Low- and moderate-income customers face unique barriers when trying to participate in weatherization programs. In this blog, we highlight six ways community partnerships can help support weatherization program enrollment and delivery.
Managing arrears while maintaining flexibility for struggling customers is a balancing act for utilities with no universal recipe. Fortunately, there are many methods that can help. Here are five creative approaches to payment assistance programs that have shown positive results for some utilities.
Equity is at the nexus of the relationship between customers living in frontline communities and their local utility. And the results from two of our annual surveys emphasized that point. Here are a few highlights from a recent webinar where we shard those survey results.
What role do electric buses play in providing sustainable public transportation for cities and schools? It’s bigger than you might think and may just be the key to achieving energy equity and justice goals.
Recently, at our Low-Income Energy Issues Forum annual meeting, utility leaders came together to share how they have been addressing the affordability challenge. In this blog, we share a few of the solutions from participating utilities.
Happy New Year! As we gear up for another year of helping utilities tackle challenges head-on, we wanted to share a list of New Year’s resolutions that every utility should consider in 2024.
Utility professionals had a lot on their minds in 2023—from grid modernization and advanced metering infrastructure to EVs, affordability, and customer satisfaction. To kick off 2024, we’re highlighting the top 10 E Source blog posts from 2023.