North American households waste $7 billion annually in phantom power

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The biggest energy consumers in homes or offices include little-pondered technologies such as aquariums and video game consoles, according to the E Source White Paper “Mind the Gap: Taking a Comprehensive Look at Plug Load Energy Use.” E Source found that although new advances and utility incentives have made some technologies (such as lighting) more energy efficient, the proliferation of plugged-in gadgets is erasing many of those gains.

Battery killers: How water heaters have evolved into grid-scale energy-storage devices

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Utility websites are becoming more user-friendly, mobile-optimized according to a 2017 E Source study

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E Source is pleased to announce that utilities are making progress when it comes to designing websites that meet customers’ needs. They’re also using responsive design more in 2017 than they did in 2015, according to the recently completed E Source Review of North American Electric and Gas Company Residential Websites: 2017.

Conducted biennially since 2002, this study measures how well utility websites engage residential customers and assesses website improvements as they relate to customer needs. The top utility websites in North America belong to:

Swimming upstream: When DSM programs can benefit from upstream incentives

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Non-energy benefits can tip the scales in favor of an energy-efficiency project

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Energy-efficiency projects can not only reduce energy bills but also offer non-energy benefits (NEBs). While NEBs may be hard to quantify, they could help tip the scales in getting an energy-efficiency project approved. This downloadable graphic explains some of the possible savings related to NEBs and the ways to account for NEBs in your energy-efficiency project’s cost estimates.

Non-energy benefits can tip the scales in favor of an energy-efficiency project

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Energy-efficiency projects can not only reduce energy bills but also offer non-energy benefits (NEBs). While NEBs may be hard to quantify, they could help tip the scales in getting an energy-efficiency project approved. This downloadable graphic explains some of the possible savings related to NEBs and the ways to account for NEBs in your energy-efficiency project’s cost estimates.

What energy-saving tips can help residential customers lower summer bills?

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Q:What energy-saving tips can help residential customers lower their bills in the summer?

E Source announces top utilities in large business customer satisfaction

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The Business Customer Satisfaction Study (formerly the E Source Large Business Gap and Priority Benchmark), now in its fourth year, identified reliability in 2012 as the most important attribute that large business customers want from their utilities. The results are based on survey responses from more than 1,600 large business customers of 17 US utilities.

Mind the gap: Taking a comprehensive look at plug load energy use

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When most people think of electricity, they immediately think of plug loads (devices that plug into an outlet). This is a reasonable jump to make; we all use plug loads every day and they represent a sizable chunk of our energy consumption, accounting for as much as 15% of all residential electricity consumption and 20% of commercial consumption.

Apples and oranges: Aggregating data from electricity-conservation programs

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At E Source, we talk to demand-side management (DSM) industry professionals every day about the work they’re doing and the challenges they face on the job. Two common sentiments that we often hear from DSM program managers and execs about performance are:

Let's meet today's demands - and plan for what's next.

What challenge is top of mind for your team right now? Reach out to start a focused conversation about your priorities and explore solutions shaped around your specific goals.