Market research studies
What we’re working on
This timeline outlines the plan for our 2026 market research projects and dashboards. More information about the studies is available from the topical sections below.
Social Media Survey
Residential Utility Customer Survey
Customer Experience Management Survey
Utility Marketing Survey
Utility Branding Survey
Utility marketing and communications teams must develop and manage their corporate brand while ensuring that all communications have a voice, look, and feel that’s consistent with your brand. The E Source Utility Branding Survey collects information on brand resources, development, communications, and measurement. Our analysis of industry trends will help you improve your overall brand strategy.
Corporate Communications Service
Data science
Unleash your data’s business potential
Our suite of AI–powered solutions, E Source OneInform and E Source GridInform, helps utilities harness the power of data and machine learning to improve operational efficiency.
Electric Vehicle Residential Customer Survey
Understanding your customers is essential for designing effective EV programs and services. To help you engage with your customers and increase EV adoption and program participation, E Source designed a residential customer survey to gather insights from three key residential customer segments: EV owners, customers considering purchasing an EV, and customers not considering an EV.
Topics covered in the 2026 study include:
EV and mobility strategy
Accelerate your mobility initiatives by developing a mobility strategy and roadmap as well as a comprehensive, defensible transportation electrification plan (TEP).
Get in touch
Let's meet today's demands - and plan for what's next.
What challenge is top of mind for your team right now? Reach out to start a focused conversation about your priorities and explore solutions shaped around your specific goals.