An interview with Michael Carter, president of Research and Advisory
Hear what Michael Carter, president of Research and Advisory at E Source, has to say about what he’s looking forward to at the 2021 E Source Forum and why he’s excited about our hybrid (online and in-person) event.
Learn about the E Source CX Maturity Assessment and how we plot results on our maturity matrix. Understand why maturity is an important measurement for improving your customer experience (CX), what your results mean, and what to do now to reach your CX maturity goals.
As we look back on the 2020 E Source Forum, one theme stands out: change. We not only hosted the first virtual E Source Forum but also hosted the biggest Forum yet and amid COVID-19 and a changing economic and political climate. Find out which sessions were the biggest hits among utility attendees.
At this year’s E Source Forum, we featured 27 sessions across two days and four themes: postpandemic recovery, decarbonization, utility of the future, and serving vulnerable communities. Find out which sessions were most popular, catch up on the key takeaways, and watch the session recordings.
E Source will use Claritas’s PRIZM® Premier segmentation tool to help its clients identify and reach the right customers with the right offerings
This press release announces a new partnership between E Source and Claritas that will help energy and water utilities enhance traditional program designs and create powerful, targeted marketing campaigns.
Over the past three years, states, provinces, cities, and utilities across the US and Canada have made bold commitments to address carbon emissions. As of March 2020, more than 20 utilities in the US have announced they’ll supply their customers with carbon-free or net-zero-carbon energy by 2050.
Takeaways from the fall 2019 DSM Executive Council
In this e-book, we summarize the challenges and solutions that demand-side management (DSM) leaders discussed at the fall 2019 DSM Executive Council.
This press release announces the results of the 2019 E Source Account Management Assessment.
Takeaways from the DSM Executive Council
Twice a year, we host the E Source Demand-Side Management Executive Council, where DSM utility executives come together to share innovations, discuss challenges, and solve problems. Here we present our top takeaways and trends from the spring 2019 meeting.
Exelon Utilities’ Anne Pramaggiore to Receive Inaugural Honor
This press release announces the recipient of the 2019 Jim Rogers Innovation Award: Anne Pramaggiore, senior executive vice president and CEO of Exelon Utilities.
