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41 - 45 of 45 results
6 ways community partnerships can boost LMI customer enrollment in weatherization programs
Low- and moderate-income customers face unique barriers when trying to participate in weatherization programs. In this blog, we highlight six ways community partnerships can help support weatherization program enrollment and delivery.
5 creative approaches to utility payment assistance programs
Managing arrears while maintaining flexibility for struggling customers is a balancing act for utilities with no universal recipe. Fortunately, there are many methods that can help. Here are five creative approaches to payment assistance programs that have shown positive results for some utilities.
Equity and the utility customer: Highlights from 2023 customer survey findings
Equity is at the nexus of the relationship between customers living in frontline communities and their local utility. And the results from two of our annual surveys emphasized that point. Here are a few highlights from a recent webinar where we shard those survey results.
Strategic perspectives on managing the affordability challenge
Recently, at our Low-Income Energy Issues Forum annual meeting, utility leaders came together to share how they have been addressing the affordability challenge. In this blog, we share a few of the solutions from participating utilities.
6 utility New Year’s resolutions to benefit customers and the grid
Happy New Year! As we gear up for another year of helping utilities tackle challenges head-on, we wanted to share a list of New Year’s resolutions that every utility should consider in 2024.