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DSM Evaluation Library
Learn more about the E Source DSM Evaluation Library, a searchable database of process and impact evaluations for energy efficiency and demand response programs.
Business customer interest in energy-related products and services
Results from the Small and Midsize Business and Large Business Customer Satisfaction Studies
In an increasingly competitive marketplace, it's imperative for utilities to generate revenue by offering additional products and services to business customers. In this report, we analyze data from our Business Customer Satisfaction Studies to gauge customers' interest in a variety of offerings.
5 standout technologies from the Winter 2023 Tech Roundup
Our Tech Roundup webinars keep you up to date on the latest developments in efficiency, load management, and decarbonization technologies. Here, we highlight several technologies we covered in the Winter 2023 Tech Roundup.
Key highlights and memorable moments from the 2023 Forum
The engagement and enthusiasm that was seen at the E Source Forum 2023 reaffirmed our industry’s dedication to continuous improvement and customer-centric innovation. In case you missed it, here are some highlights from the event.
Providing customers with new energy-saving measures to help meet decarbonization goals
Research and advisory case study
This case study explains how an E Source membership helped a utility provide its customers with new energy-saving measures to help meet its decarbonization goals.
Creating customer-centric DSM programs
Delivering DSM programs that benefit the customer
Host Bryan Jungers welcomes to the podcast Tom Lienhard, executive consultant to E Source, and Barend Dronkers, product strategist for Customer Energy Solutions at E Source, to talk about DSM programs and what utilities should be doing to keep them moving forward to benefit customers.
Saving time and relieving regulatory pain points with an E Source membership
Research and advisory case study
This case study explains how an E Source membership saved a utility time and relieved regulatory pain points when seeking approval to expand its efficiency and demand-response offerings for its customers.
Promoting induction cooking to support residential efficiency and decarbonization
Induction cooking is a proven yet fairly unknown technology that can help utilities meet both efficiency and decarbonization goals. And induction offers customers a slew of benefits, including better cooking performance, increased safety, and easy cleanup.
How do you use customer testimonials to promote residential energy-efficiency programs?
An Ask E Source answer
Testimonials can be an authentic, empathetic, and trust-building tactic for reaching your customers. These utility examples and best practices will help you devise a plan for using testimonials to boost participation in your energy-efficiency programs.
What utilities can do to positively affect their communities post-COVID-19
It’s time for utilities to start planning for business post-COVID-19. You’ve already responded quickly to the COVID-19 crisis, and are continually promising the safe distribution of electricity, natural gas, and water into customers’ homes and businesses. But what should you do now?