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111 - 120 of 136 results
Designing incentives and technology roadmaps for beneficial electrification
<p>You&#039;ve heard about the benefits of electrification to utilities, customers, and the environment. Now join us for the second web conference in our two-part series to learn about the incentives, economic tests, and technologies that can support your beneficial-electrification efforts.</p>
Redefining the low-income customer experience
<p>Join us for this one-hour web conference to learn how companies use market research, segmentation, customer journey mapping, innovative marketing techniques, and internal alignment to better understand and support low-income customers.</p>
Business Energy Advisor: Essential online resource for your business customers
<p>Looking for online resources for business customers? Does your business contact center staff need industry expertise? Is your marketing team looking for new ways to engage with commercial customers? Business Energy Advisor has you covered.</p>
From bill to payment: Improving the customer experience
<p>For many customers, billing and payment interactions define the customer experience; it can be the only communication a customer has with their utility. Join us for a one-hour web conference to learn how two utilities are redesigning their billing and payment experiences with the help of E Source.</p>
Innovation Showcase: Focus on Blue Pillar
<p>The third presentation in the Innovation Showcase series of the E Source Utility Innovation Partners Program features the CEO of Blue Pillar. Don&#039;t miss this opportunity to learn how Blue Pillar is helping businesses become more energy efficient, resilient, and self-sufficient.</p>
Innovation Showcase: Focus on Virtual Peaker
<p>This second presentation in the Innovation Showcase series of the E Source Utility Innovation Partners Program features Virtual Peaker, a real-time control system in the cloud that operates and optimizes any smart device.</p>
Radically redesign your utility’s customer bill using design thinking
<p>Through recent ethnographic research, E Source revealed major conflicts between how utilities design their bills and the information customers want. We&#039;ve transformed the bill redesign process and are looking for utilities to partner with us for their redesign efforts. Sign up to learn more.</p>
Innovation Showcase: Focus on ConnectDER
<p>This first presentation in the Innovation Showcase series of the E Source Utility Innovation Partners Program features ConnectDER products, which the company promises will reduce logistical issues during solar and other distributed energy resources installation.</p>
Using data to drive your residential customer marketing decisions
<p>During this web conference, we&#039;ll unveil the latest updates to the E Source Residential Customer Insights Center and present intriguing data trends about US residential customers&#039; energy-related priorities, preferences, and opinions.</p>
Social media roundup: Q4 trends from the top-performing utility posts
Utilities should track social media metrics to see how often people interact with their content and how aware customers are of utility offerings. Here are some trends from the past three months and an award-winning campaign by Alabama Power Company.