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11 - 20 of 78 results
Are utilities giving employees brand-affiliated social media handles?
An Ask E Source answer
We look at data from the E Source 2016 Social Media Survey and highlight what types of employees have brand-affiliated handles for social media outreach.
E Source acquires ILLUME Advising to broaden energy consulting and research expertise
The move represents a substantial stride in the company’s vision to be the utility industry’s solution partner of choice.
E Source's acquisition of ILLUME Advising represents a substantial stride in the company’s vision to be the utility industry’s solution partner of choice.
E Source to showcase utility customer engagement strategies at IUCX Conference 2025
Alongside exhibiting at the event, the company will participate in discussions addressing debt management and customer experience.
Alongside exhibiting at the event, E Source will participate in discussions addressing debt management and customer experience.
E Source announces presence at DISTRIBUTECH 2025 with focus on grid optimization
E Source experts and customers will share insights on reliability, asset management, and storm planning.
E Source experts and customers will share insights on reliability, asset management, and storm planning.
Alabama Power and E Source win prize for data analytics innovation
The Southern Company utility and E Source partnered on an advanced predictive power mapping data system to improve service reliability.
The Southern Company utility and E Source partnered on an advanced predictive power mapping data system to improve service reliability.
How to tell customers you’re increasing rates without losing their trust
An Ask E Source answer
With the cost of energy rising, it’s time to rethink your rate communication strategy so you can offer customers proactive communications before rate increases show up on their bills. Communicate the news clearly and directly, and frame it as a story where your customers play a leading role.
E Source appoints new CEO
Experienced executive, Joe Eazor, to lead E Source through its next growth chapter.
Experienced executive, Joe Eazor, to lead E Source through its next growth chapter.
E Source Announces Utility Award Winners at Forum 2024
The E Source awards recognized utility leaders in advertising, residential and business customer experience, employee experience, and website excellence.
This press release announces the winners of the E Source Utility Awards at Forum 2024.
Utility Ad Awards Contest winners 2024
View the winners of the 2024 E Source Utility Ad Awards Contest.
Use data and collaboration to ensure the success of your crisis communications plan
With storms becoming more prevalent and severe, teams must collaborate to deliver accurate and prompt communications to customers, but it can be challenging to coordinate the flow of information. We explain how solutions from E Source Data Science and the Corporate Communications Service can help.