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131 - 140 of 161 results
Top-notch smart city planning: Ruston’s holistic, inclusive, and digital results
Many communities are interested in taking steps toward becoming an efficient and sustainable smart city, but the overwhelming technology options on the market today may be holding them back. During this webinar, we walked through one city's approach.
Why and how you should pursue beneficial electrification
If done correctly, electrification can reduce carbon, lower rates and costs for consumers, and make the grid run more efficiently. Join us for the first web conference in our two-part series to learn why it's important to pursue a beneficial electrification strategy and how to do it right.
Designing incentives and technology roadmaps for beneficial electrification
<p>You&#039;ve heard about the benefits of electrification to utilities, customers, and the environment. Now join us for the second web conference in our two-part series to learn about the incentives, economic tests, and technologies that can support your beneficial-electrification efforts.</p>
Redefining the low-income customer experience
<p>Join us for this one-hour web conference to learn how companies use market research, segmentation, customer journey mapping, innovative marketing techniques, and internal alignment to better understand and support low-income customers.</p>
Business Energy Advisor: Essential online resource for your business customers
<p>Looking for online resources for business customers? Does your business contact center staff need industry expertise? Is your marketing team looking for new ways to engage with commercial customers? Business Energy Advisor has you covered.</p>
From bill to payment: Improving the customer experience
<p>For many customers, billing and payment interactions define the customer experience; it can be the only communication a customer has with their utility. Join us for a one-hour web conference to learn how two utilities are redesigning their billing and payment experiences with the help of E Source.</p>
Engaging employees in customer experience: Lessons from beyond the utility world
<p>What does it take to become truly customer-centric? How can utilities engage every employee to create an exceptional customer experience? What can utilities learn from other industries? Go beyond broadcasting, bribing, and badgering with an award-winning leader in employee and customer experience.</p>
Innovation Showcase: Focus on Blue Pillar
<p>The third presentation in the Innovation Showcase series of the E Source Utility Innovation Partners Program features the CEO of Blue Pillar. Don&#039;t miss this opportunity to learn how Blue Pillar is helping businesses become more energy efficient, resilient, and self-sufficient.</p>
Innovation Showcase: Focus on Virtual Peaker
<p>This second presentation in the Innovation Showcase series of the E Source Utility Innovation Partners Program features Virtual Peaker, a real-time control system in the cloud that operates and optimizes any smart device.</p>
Radically redesign your utility’s customer bill using design thinking
<p>Through recent ethnographic research, E Source revealed major conflicts between how utilities design their bills and the information customers want. We&#039;ve transformed the bill redesign process and are looking for utilities to partner with us for their redesign efforts. Sign up to learn more.</p>