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61 - 70 of 111 results
E Source Relaunches Business Energy Advisor
Powerful Online Tool Offers Actionable Energy Insights on Over 25 Business Types and 80 Technologies
This press release announces the release of the newly reinvigorated and redesigned E Source Business Energy Advisor. This powerful tool contains a library of information that integrates with utility websites and provides sector-specific energy advice for utilities and their business customers.
E Source announces 2019 Utility Ad Awards Contest
This press release announces the opening of the 2019 E Source Utility Ad Awards Contest. This year, E Source is looking for utility ad campaigns that have generated results—such as increased brand awareness, website traffic, and program participation—while also being creative.
How to make the billing and payment experience a positive customer touchpoint
When designing a better billing and payment experience, whether it's for residential or business customers, it's critical to look at each interaction from the customer's point of view.
E Source Hosts Executive Roundtable for Customer Innovation on April 16 in Boston
This press release announces the E Source Executive Roundtable for Customer Innovation, which is being held in Boston on April 16, 2019. This meeting for the executive leadership of utilities’ customer-facing departments will immerse participants in design thinking and ethnographic research.
Forum Video: SaskPower's Winning Combo of Analog and Digital Marketing
At the 2017 E Source Forum, Todd Lazurca, manager of communication services at SaskPower, talked about blending analog and digital content to create experiences for customers. Watch a video excerpt of Lazurca's Forum session to learn more about the utility's successful safety campaigns.
E Source announces winners of the 2018 Utility Ad Awards Contest
PNM, Duke Energy, SMUD, ComEd capture top rankings
This press release announces the winners of the 2018 E Source Utility Ad Awards Contest.
Total planned DSM spending will decline through 2020
Utilities have significantly increased demand-side management (DSM) program spending in the past decade, but based on market data found in E Source DSM Insights, we expect overall spending to decrease from 2018 through 2020.
Incorporating emerging technologies into your programs
Every new technology must cross the “chasm of death” before it can take off and penetrate the market at scale, according to Brian Barnacle of Energy Solutions. Watch this excerpt from the 2017 E Source Forum to learn more about the difficulties and opportunities associated with market development.
Are we getting utility bill designs all wrong?
Sign up for E Source's upcoming bill redesign web conference on June 26, 2018, to learn how to better design your utility bill to serve customers' needs. We'll discuss our recent ethnographic market research, customer-centric design-thinking approaches, and more.
How to support business customers who choose solar power
Utilities have an opportunity to retain and engage customers by supporting solar power. This infographic shows the characteristics of business customers adopting solar and the top business sectors that have already adopted photovoltaics at their largest facility.