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81 - 90 of 161 results
E Source Announces Recipient of Jim Rogers Innovation Award
Exelon Utilities’ Anne Pramaggiore to Receive Inaugural Honor
This press release announces the recipient of the 2019 Jim Rogers Innovation Award: Anne Pramaggiore, senior executive vice president and CEO of Exelon Utilities.
The importance of an electrification roadmap
Developing an electrification roadmap is an important first step in advancing any utility electrification initiative. Without a roadmap, it can be difficult to keep track of your progress, see where you're headed, and decide how you should communicate your progress internally and externally.
E Source Announces Acquisition by Align Capital Partners
This press release announces the acquisition of E Source by Align Capital Partners, a growth-oriented private equity firm focused on investing in business-to-business companies that are well positioned for growth in niche markets.
What emerging payment options should utilities be offering?
You have the opportunity to add emerging payment methods to your current offerings and to create a better customer experience. Learn more about six emerging payment methods, including text to pay, split payment, and cryptocurrency.
2019 E Source Summit for the Tennessee Valley
In May 2019, we brought Tennessee Valley utility peers together for a day of collaboration focused exclusively on your LPC, your customers, and the changes taking place across the utility industry. Download the presentations from the event.
How E Source Can Help You Streamline the Requisition Creation and Discovery Process
Whether you're a utility or a vendor, we know you have big goals, but we also know that achieving some goals is time consuming. That's why we created E Source Energy RFP, so you wouldn't get bogged down searching for or creating RFPs, RFIs, or RFQs.
E Source Relaunches Business Energy Advisor
Powerful Online Tool Offers Actionable Energy Insights on Over 25 Business Types and 80 Technologies
This press release announces the release of the newly reinvigorated and redesigned E Source Business Energy Advisor. This powerful tool contains a library of information that integrates with utility websites and provides sector-specific energy advice for utilities and their business customers.
How to make the billing and payment experience a positive customer touchpoint
When designing a better billing and payment experience, whether it's for residential or business customers, it's critical to look at each interaction from the customer's point of view.
What are best practices for developing customer personas?
An Ask E Source answer
In this Ask E Source answer, we share best practices for developing focused and broad customer personas within a utility.
E Source Hosts Executive Roundtable for Customer Innovation on April 16 in Boston
This press release announces the E Source Executive Roundtable for Customer Innovation, which is being held in Boston on April 16, 2019. This meeting for the executive leadership of utilities’ customer-facing departments will immerse participants in design thinking and ethnographic research.