Status message

Utilligent is now a part of E Source.

At E Source, our mission is to help utilities make and implement better data-driven decisions that positively impact their customers, their bottom line, and our planet.

If you have reached this page and were expecting to see Utilligent or UMS Group content, welcome! These two great organizations are now part of E Source, and we’re excited to include their capabilities in our service offerings.


Delivering safe, continuous, consistent service in the face of increasing volatility caused by climate change, including extreme weather, drought, and fire.

Financial stability

Maintaining a bottom line that allows for capital and operational expenditures while enabling innovation and giving back to our communities.

Equitable service

Ensuring programs and services are available to all, especially those customers who are often disproportionately impacted by societal events.

Environmental responsibility

Decarbonizing operations, reducing emissions, eliminating water leaks, increasing electrification, and finding efficiencies.

What we do

E Source combines industry-leading research, data science, and consulting services to offer utilities a wide range of solutions.


Subscription-based access to curated market intelligence, data-backed industry research, and benchmarking to inform business decisions, regulatory conversations, and customer solutions.

Read more

Data science

AI-driven decision-support systems that optimize grid reliability, reduce costs, and improve the performance of customer programs.

Read more


Expert advice and guidance in strategy solution assessment and implementation, including multiyear program management for new technology, grid reliability, and customer experience initiatives.

Read more

When everything depends on utilities, utilities depend on E Source

More than 35 years’ experience working exclusively with electric, water, and gas utilities in the US and Canada.

Supporting over 50 utility initiatives ranging from energy equity to storm outage management to customer experience.

At every level of the organization, from the C-suite to the service desk, grid optimization to water loss intervention.

Our leadership

Our leaders have decades of diverse experience in guiding utilities through their toughest customer-related challenges.

Meet the team