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1 - 8 of 8 results
E Source hires Marianne McElroy to drive progress toward enabling the Sustainable Utility
McElroy’s experience will help utilities enhance their customer relationships, achieve the next generation of savings, and lead the carbon-reduction effort
This press release announces the hiring of Marianne McElroy as vice president of Customer Engagement Solutions.
E Source names Dave Perotti as CEO
This press release announces the hiring of Dave Perotti as CEO of E Source. Perotti replaces retiring CEO Ted Schultz.
The right people, in the right place, at the right time: Workforce optimization
Data science case study
This case study explains how the E Source Data Science team helped a utility in the southern US improve operational efficiency without negatively affecting system reliability, power delivery quality, and customer experience.
Trends in utility organizational structures for mobility
How do utilities organize staff around transportation electrification? We’ll show how 10 utilities are supporting mobility efforts in their organizations by adding to demand-side management teams, creating positions elsewhere, or creating whole mobility teams and divisions.
Predicting new business projects to optimize staffing and infrastructural resources
Data science case study
This case study explains how the E Source Data Science team helped a West Coast gas utility predict new business projects to optimize staffing and infrastructural resources.
Delia D. Patterson joins E Source advisory board
Patterson brings a wealth of utility insights and experience to E Source
This press release announces the addition of Delia D. Patterson, senior vice president of Advocacy & Communications and general counsel at the American Public Power Association, to the E Source advisory board.
E Source study addresses utility adoption of account management best practices
This press release announces the results of the 2019 E Source Account Management Assessment.
What are HR best practices for contact centers?
An Ask E Source answer
This Ask E Source answer highlights some best practices for hiring and retaining contact center representatives.