Download  HR Best Practices for Contact Centers (PDF)

This Ask E Source answer highlights some best practices for hiring and retaining contact center representatives.

The content below contains hyperlinks. To follow the links, download the PDF.

Screenshot of the PDF available for download
Screenshot of the PDF available for download

Contributing Authors

Eryc Eyl
Customer Experience Senior Manager, Customer Engagement Solutions

Eryc Eyl is committed to improving the experience of work and business for employees and customers. His expertise in customer experience, employee...