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What are HR best practices for contact centers?

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Eryc Eyl

This Ask E Source answer highlights some best practices for hiring and retaining contact center representatives.

Download esource-hr-best-practices-contact-center.pdf

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Eryc Eyl
Senior Solution Director, Customer Experience
Eryc Eyl is committed to improving the experience of work and business for employees and customers. His expertise in customer experience, employee engagement, organizational cultur...