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Top learnings from the Fall 2025 Customer Energy Solutions Leadership Council
Insights from utility customer energy solutions leaders
Learn about the hot topics of discussion from the fall Customer Energy Solutions Leadership Council.
Achievements in Customer and Employee Experience: 2025 honorees
We’re honoring the 2025 winners of the E Source Website Benchmark Award of Excellence and the Customer and Employee Experience Awards. These awards highlight utilities that create excellent experiences for their customers and provide a supportive and engaging workplace for their employees.
Jim Rogers Innovation Award
Learn more about the Jim Rogers Innovation Award, presented by E Source a utility executive who stands out for their passion for driving the energy industry to be more innovative, environmentally responsible, and customer-centric.
Slower adoption, higher prices, and an altered domestic supply chain: How policy changes could affect the US battery market
An executive summary from Battery Next
Recent and planned policy changes could affect all parts of the US battery market, especially EVs and energy storage. These policy changes will likely increase battery prices, slow EV adoption, and require utilities to alter ESS plans.
What do your residential customers think about electrification?
Insights from the 2024 Residential Electrification Survey
The E Source Residential Electrification Survey explores customer interest, readiness, and knowledge around electrification technologies. Learn what homeowners think about fuel-switching, what they understand about electrification, and what motivates them to buy new technologies.
Which customers are likely to buy an EV within the next five years?
Findings from the 2023 Electric Vehicle Residential Customer Survey
Utilities need to know more about future EV buyers to design effective marketing campaigns that reach them. Our latest report delivers insights on the next wave of EV buyers.
How to communicate to customers about wildfire risk and prevention
Utility and customer strategies for wildfire mitigation and readiness
Learn how you can improve customer experience and reduce wildfire risk by openly communicating with your customers about your utility’s wildfire safety plans. Show customers what you’re doing to prevent fires and empower customers to do their own wildfire mitigation and preparation.
5 standout technologies from the Winter 2023 Tech Roundup
Our Tech Roundup webinars keep you up to date on the latest developments in efficiency, load management, and decarbonization technologies. Here, we highlight several technologies we covered in the Winter 2023 Tech Roundup.
Key highlights and memorable moments from the 2023 Forum
The engagement and enthusiasm that was seen at the E Source Forum 2023 reaffirmed our industry’s dedication to continuous improvement and customer-centric innovation. In case you missed it, here are some highlights from the event.
How can residential customers lower their winter heating bills?
An Ask E Source answer
We offer tips on how residential customers can lower their energy use and save money on heating this winter. We cover measures that customers can do themselves to keep heat in and the cold out. And we list other measures that contractors can do for them.