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121 - 130 of 136 results
Achievements in Customer and Employee Experience: 2024 honorees
This blog honors this year’s winners of the Website Benchmark Award of Excellence and the Achievements in Customer and Employee Experience—utilities that create excellent experiences for their customers and provide a supportive and engaging workplace for their employees.
Social media roundup: Q3 trends from the top-performing utility posts
Utilities should track social media metrics to see how often people interact with their content and how aware customers are of utility offerings. Here are some trends from the past three months and an audience-centric strategy from ComEd.
Keeping customers at the heart of the transition to grid flexibility: A look at this year’s Forum keynote address
This year's E Source Forum will kick off with an inspiring keynote address led by thought-provoking speakers who’ll motivate you for what’s to come. Let’s take a look at what you can expect this year and get to know our keynote speakers.
From the park to the peak: What to expect from Forum 2024
Every year, we bring you the latest breakthroughs and trends in the utility sector—along with a healthy dose of fun—and this year is no different. So, what can you expect from this year's E Source Forum? Read this blog to find out!
A comprehensive guide to the Forum 2024 agenda
E Source Forum planning is underway, and we have some exciting changes to the agenda this year! In this blog, we describe the new topical tracks and highlight a session from each. Check out the agenda and start planning your personal Forum experience today.
Social media roundup: Q2 trends from the top-performing utility posts
Utilities should be tracking social media metrics to see how often people interact with their content and how aware customers are of utility offerings. Follow along to learn about the top trends from Q2 and how you can keep up with utility social media trends month to month.
Social media roundup: First-quarter trends from the top-performing utility posts
Utilities should be tracking social media metrics to see how often people interact with their content and how aware they are of the utility’s offerings. We publish a monthly report that tracks over 150 utility social media accounts and are highlighting the top trends in a quarterly blog post.
Sabrina Hetzel
Dashboard
Sam Freis