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41 - 46 of 46 results
5 creative approaches to utility payment assistance programs
Managing arrears while maintaining flexibility for struggling customers is a balancing act for utilities with no universal recipe. Fortunately, there are many methods that can help. Here are five creative approaches to payment assistance programs that have shown positive results for some utilities.
Equity and the utility customer: Highlights from 2023 customer survey findings
Equity is at the nexus of the relationship between customers living in frontline communities and their local utility. And the results from two of our annual surveys emphasized that point. Here are a few highlights from a recent webinar where we shard those survey results.
Could electrifying public transportation be the key to achieving energy equity goals?
What role do electric buses play in providing sustainable public transportation for cities and schools? It’s bigger than you might think and may just be the key to achieving energy equity and justice goals.
Strategic perspectives on managing the affordability challenge
Recently, at our Low-Income Energy Issues Forum annual meeting, utility leaders came together to share how they have been addressing the affordability challenge. In this blog, we share a few of the solutions from participating utilities.
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Ben Nathan