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Top learnings from the Fall 2025 Customer Energy Solutions Leadership Council
Insights from utility customer energy solutions leaders
Learn about the hot topics of discussion from the fall Customer Energy Solutions Leadership Council.
Achievements in Customer and Employee Experience: 2025 honorees
We’re honoring the 2025 winners of the E Source Website Benchmark Award of Excellence and the Customer and Employee Experience Awards. These awards highlight utilities that create excellent experiences for their customers and provide a supportive and engaging workplace for their employees.
How can you communicate support for solar while being realistic about its costs?
An Ask E Source answer
Is there a way to tout your utility's support for solar without turning customers off by explaining the overall system costs? We share insights from our research into customer perceptions of their utility's support for solar, solar website best practices, and what messages resonate with customers.
Jim Rogers Innovation Award
Learn more about the Jim Rogers Innovation Award, presented by E Source a utility executive who stands out for their passion for driving the energy industry to be more innovative, environmentally responsible, and customer-centric.
What do your residential customers think about electrification?
Insights from the 2024 Residential Electrification Survey
The E Source Residential Electrification Survey explores customer interest, readiness, and knowledge around electrification technologies. Learn what homeowners think about fuel-switching, what they understand about electrification, and what motivates them to buy new technologies.
Which customers are likely to buy an EV within the next five years?
Findings from the 2023 Electric Vehicle Residential Customer Survey
Utilities need to know more about future EV buyers to design effective marketing campaigns that reach them. Our latest report delivers insights on the next wave of EV buyers.
Demand-charge mitigation strategies for EV chargers
A partnership with the Transportation Energy Institute’s Electric Vehicle Council
This case study explains how the E Source mobility experts helped the Transportation Energy Institute navigate demand-charge mitigation strategies for EV chargers.
How to communicate to customers about wildfire risk and prevention
Utility and customer strategies for wildfire mitigation and readiness
Learn how you can improve customer experience and reduce wildfire risk by openly communicating with your customers about your utility’s wildfire safety plans. Show customers what you’re doing to prevent fires and empower customers to do their own wildfire mitigation and preparation.
How is China’s EV demand affecting the costs of energy storage systems in the US and Canada?
Highlights from the Battery Price Forecast 2024 webinar
In this webinar recap, we look at the factors affecting global lithium prices and battery supply around the world. We also explore China’s effect on global battery prices and what it means for US energy storage systems. Lastly, we share our predictions for battery market growth in 2024.
Key highlights and memorable moments from the 2023 Forum
The engagement and enthusiasm that was seen at the E Source Forum 2023 reaffirmed our industry’s dedication to continuous improvement and customer-centric innovation. In case you missed it, here are some highlights from the event.