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31 - 40 of 161 results
E Source selected to design, build, and operate New York’s Integrated Energy Data Resource platform
Platform to play pivotal role in accelerating clean-energy adoption to help New York meet ambitious climate goals
This press release announces the selection of E Source by the New York State Energy Research and Development Authority to develop New York’s Integrated Energy Data Resource (IEDR) platform.
How to make your utility programs more equitable
Forum keynote speaker Quinn Parker on what it means to operationalize equity
Quinn Parker, founder and CEO of Encolor, closed out E Source Forum 2022 by defining what it means to operationalize equity in utility programs. Here are three actions you can take at your utility to make your programs more equitable.
The quilt for a better tomorrow: A metaphor for the Sustainable Utility
We were honored to have NiSource’s Jennifer Montague deliver the opening keynote at the E Source Forum 2022. Discover why she thinks utilities should use quilting as a guide for planning for a sustainable energy future and how the four main parts of a quilt represent vital parts of the plan.
EV managed charging
How can utilities ensure grid stability amid charging and infrastructure concerns?
Host Bryan Jungers welcomes to the podcast Stephanie Leach, principal business analyst at BGE, and Jesse Hitchcock, senior analyst for Customer Energy Solutions at E Source, to discuss concerns about how EV charging may affect the distribution grid.
5 tips for creating an effective high-bill alert program
High-bill alerts let your customers know when they’re likely to have a costly bill based on their energy usage. A well-designed high-bill alert program can reduce the number of calls your contact center receives from upset customers who have high energy bills.
What energy-saving tips can help residential customers lower summer bills?
We give suggestions for how residential customers can save energy and lower costs during hot spells or the summer months. We have ideas for keeping the heat out, limiting activities that create heat, and efficiently using air conditioners.
E Source congratulates Tualatin Valley Water District and Clean Water Services on a successful CIS digital transformation
This press release congratulates Tualatin Valley Water District and Clean Water Services for their successful customer information system (CIS) digital transformation. E Source assessed current and future business and technology needs and developed RFPs for the CIS project.
How BGE used E Source expertise to encourage employees to engage in improving the customer experience
BGE used E Source research, resources, and customer experience (CX) expertise to engage employees in CX. As a result, the utility moved up three places among its peers in the J.D. Power Electric Utility Customer Satisfaction Study. Learn how you can replicate BGE’s success.
E Source Forum 2022 is prepared to Empower the Sustainable Utility
Celebrating 35 years as the premier utility conference with insights from utility peers
This press release highlights the 35th anniversary of the E Source Forum and announces the two keynote speakers: Jennifer Montague, senior vice president and chief customer officer of NiSource, and Quinn Parker, founder and CEO of Encolor.
E Source and DEFG’s Equity in a Clean Energy Economy Collaborative to host public workshop to address an equitable energy future
This press release highlights the Working Together for an Equitable Energy Future Virtual National Workshop 2022, hosted by E Source and DEFG’s Equity in a Clean Energy Collaborative. This public workshop is meant to discuss new approaches and tools to ensure energy affordability and equity.