Meet the new E Source and our new leader, Ted Schultz

October 27, 2021 | Sara Patnaude, Rachel Reiss Buckley | 9 min read
I recently sat down with E Source CEO Ted Schultz. I asked some hard-hitting questions to get to the core of who Ted is and what he has in store for our clients.

Utility risk management: Why “the way we’ve always done it” is now the riskier approach

October 13, 2021 | Tom Martin | 7 min read
Well-worn, “safe” risk management approaches that may not deliver results but don’t rock the boat are beginning to come under pressure due to macroenvironmental factors. Find out why doing what we’ve always done may be perceived as safer, but may not be the best option for risk management.

Happy Energy Efficiency Day from E Source!

October 6, 2021 | Sara Patnaude, Kym Wootton | 4 min read
E Source takes sustainability and energy efficiency seriously, and we’ve been working diligently to shrink our carbon footprint as a company. In honor of Energy Efficiency Day, we wanted to share some of our net-zero carbon journey with you!

Happy CX Day to our utility heroes!

October 5, 2021 | Sara Patnaude | 1 min read
Happy CX Day from E Source! We want to take this opportunity to say thank you to all utility essential workers who provide an outstanding customer experience, day in and day out.

E Source Forum 2021: Spotlight on overcoming electrification roadblocks with emerging opportunities

September 22, 2021 | Luke Beckett | 2 min read
As part of our countdown to the E Source Forum, we’re aiming the spotlight on each of this year’s tracks so you know what to expect from the sessions. The final spotlight is on the “Overcoming electrification roadblocks with emerging opportunities” track.

How well do you know the next wave of EV buyers?

September 15, 2021 | Anna Nixon | 4 min read
Utilities need to know more about future electric vehicle (EV) buyers to design effective marketing campaigns that reach them. Our latest report delivers insights on the next wave of EV buyers. In this blog post, we highlight some of those findings.

E Source Forum 2021: Spotlight on optimizing customer programs for an evolving grid

September 8, 2021 | Luke Beckett | 2 min read
As part of our countdown to the E Source Forum, we’re aiming the spotlight on each of this year’s tracks so you know what to expect from the sessions. Today, the spotlight is on the “Optimizing customer programs for an evolving grid” track.

Utility websites are more mobile friendly and accessible than ever: Findings from the 2021 Website Benchmark

August 26, 2021 | Heather Hilgenkamp | 5 min read
Have you wondered how your utility website stacks up against others? We reviewed 85 utility websites from across the US and Canada. In this blog post, we share a few notable findings from the 2021 study and announce the utilities that scored the highest on individual attributes.

E Source hot topics: Beneficial electrification and bill-relief strategies

August 24, 2021 | Sara Patnaude | 3 min read
The E Source Forum is just a mere month away, but there’s still some time left to take advantage of our offer of six complimentary pieces of content. We’re thrilled to wrap up this blog series with what’s been hot this month!

How do utility customers really feel about renewable energy?

August 12, 2021 | Paige Martin | 3 min read
Utilities have been moving to renewable energy sources and making infrastructure investments to support the transition, but are customers on board with renewables? To find the answer, we looked at data from the Claritas Energy Behavior Track. What we found might surprise you.