Read It! How to Succeed on Reddit

May 13, 2016 | Jeffrey Daigle | 3 min read
Reddit is a social media channel that can provide wealthy dividends for those who listen. The community on this platform is extremely well engaged, well informed, and honest with its feedback. We provide tips on how to interact with Reddit users for maximum benefit.

Rounding Up Innovation: Residential DSM Style

May 10, 2016 | Beth Fitzjarrald | 4 min read
Looking for the latest and greatest in residential DSM? Aren't we all? E Source rounds up interesting and innovative programs twice each year. Our published report has all the details, but check out this little blog to get some of the highlights on five programs that caught our eye.

Organizational Structure Inspired by Nature

April 28, 2016 | Meredith Ledbetter | 3 min read
At some point in your career you’ve probably been through an organizational restructuring. The classic hierarchical structure delivers mixed results, so design-thinking researchers are turning in part to the natural world to find org structures that work.

What Will It Take to Derive Real Value from Grid Battery Storage?

April 22, 2016 | Bryan Jungers | 4 min read
The hype would have you believe that batteries will solve our aging-grid problem. The missing key in grid storage advancement isn't the storage technology itself, but the effective enabling of the many stacked functions that are needed to unlock the technical and economic benefits of grid storage.

The Joneses Are Going Electric with the Tesla Model 3

April 18, 2016 | Logan Jacobson | 3 min read
With 280,000 people preordering Tesla’s Model 3, electric vehicles might become mainstream in 2017. Tesla, Nissan, and Chevy will all release vehicles with 200 miles of range for $35,000 or less—providing enough range at a low enough price to make going electric tempting for almost anyone.

Call Me! Your Large Business Customers Want a Phone Call During Unplanned Outages

April 12, 2016 | Daniel Doutre | 2 min read
As Ecclesiastes states, and The Byrds later sang, there is a time to every purpose under heaven, including when a smartphone needs to just be a phone. According to the E Source Large Business Gap and Priority study, your key accounts want you to call them during energy emergencies. What a concept!

What’s Up with Nest?

April 11, 2016 | Essie Snell | 4 min read
From internal struggles to issues with its acquisition of smart home hub company Revolv, Nest seems to be going through a rough patch. It makes me wonder whether the company will continue to succeed in its smart home ambitions going forward.

For the Birds: Animals Take Over Utility Social Media Streams

April 6, 2016 | Sarah Howie | 5 min read
In the past 30 days, animal-related content has been a dominant, high-engagement theme in utility social media. How, why, and to what effect are utilities tapping into the animal lover in all of us to make a social media splash?

Lights Out: Innovations in DSM Lighting Programs

April 1, 2016 | Jeffrey Daigle | 2 min read
Utilities continue to chase lighting savings even though the increased efficiency of new bulbs has plateaued. Today—curiously April 1—E Source introduces its newly designed program Lights Out, which explores how to get 100 percent savings in lighting programs with no free riders.

Updated! Looking for Omnichannel Answers in a Magic 8 Ball

March 29, 2016 | Lauren Potter | 4 min read
With a little bit of help from our trusty advisor the Magic 8 ball, here are a few Omnichannel Survey 2015 data-driven customer experience predictions for utilities.