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NOTE: This event has already taken place. See below for recordings, event description, and links to download the presentation slides.
NOTE: This event has already taken place. See below for recording and event description.
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Utilities should be tracking social media metrics to understand:
To stay on top of trends, we monitor over 150 utility social media accounts across the US and Canada and publish a monthly report for members of certain E Source subscriptions. We also publicly highlight some social successes in a quarterly blog post.
This E Source market research study provides utilities with critical customer insights as they consider changes to residential rate structures and pricing options. It delivers detailed data and segment-level information on customers' knowledge of and willingness to accept various rate structures; opinions on solar incentives and net metering; and interest in certain behind-the-meter technologies and associated pricing options.
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