Which customers are likely to buy an EV within the next five years?
Use data and collaboration to ensure the success of your crisis communications plan
Meet the E Source Mobility Service (New Format)
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Creating customer-centric DSM programs
Demand-side management (DSM) programs are one of the best things utility customers get from their utility.
Large business customers desire energy reliability, trustworthiness, and effective emergency communications
E Source is pleased to announce the results of the E Source 2022 Business Customer Satisfaction Study. The company surveyed large business customers to discover the utility attributes they value most as well as where their utility ranks on those attributes. The survey uses a 10-point scale, where 1 is the lowest score and 10 is the highest. Among nine attributes, large business customers selected three as most important for a utility to possess:
What energy-saving tips can help residential customers lower summer bills?
Q:What energy-saving tips can help residential customers lower their bills in the summer?
E Source announces top utilities in large business customer satisfaction
The Business Customer Satisfaction Study (formerly the E Source Large Business Gap and Priority Benchmark), now in its fourth year, identified reliability in 2012 as the most important attribute that large business customers want from their utilities. The results are based on survey responses from more than 1,600 large business customers of 17 US utilities.
Apples and oranges: Aggregating data from electricity-conservation programs
At E Source, we talk to demand-side management (DSM) industry professionals every day about the work they’re doing and the challenges they face on the job. Two common sentiments that we often hear from DSM program managers and execs about performance are: