Scott Poole
Topical Expertise
Organizational structureStrategyUtility account management
About the Author
Scott Poole supports the success of the E Source Account Management Service, bringing deep expertise in account management, sales, and marketing. He has more than 30 years of experience driving change and delivering results at Southern Company, most recently serving as Director of Managed Accounts at Georgia Power. In that role, Scott led a managed‑accounts sales organization responsible for customers representing $2 billion in revenue and was recognized for his ability to see the big picture, simplify complex challenges, and translate ideas into results. He has led transformation initiatives during periods of major change and disruption in the energy industry while motivating teams to deliver sustained performance.
Insight
Navigating the data center sector: Key trends, opportunities, and challenges for utilities
Turning large customers into grid assets, before the next peak event
Key takeaways
Large business customers enrolled in interruptible programs represent some of the most flexible, dispatchable capacity on the system, but only if those relationships are actively maintained.
Employee turnover