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31 - 40 of 129 results
5 tips for creating an effective high-bill alert program
High-bill alerts let your customers know when they’re likely to have a costly bill based on their energy usage. A well-designed high-bill alert program can reduce the number of calls your contact center receives from upset customers who have high energy bills.
What energy-saving tips can help residential customers lower summer bills?
We give suggestions for how residential customers can save energy and lower costs during hot spells or the summer months. We have ideas for keeping the heat out, limiting activities that create heat, and efficiently using air conditioners.
E Source congratulates Tualatin Valley Water District and Clean Water Services on a successful CIS digital transformation
This press release congratulates Tualatin Valley Water District and Clean Water Services for their successful customer information system (CIS) digital transformation. E Source assessed current and future business and technology needs and developed RFPs for the CIS project.
E Source Forum 2022 is prepared to Empower the Sustainable Utility
Celebrating 35 years as the premier utility conference with insights from utility peers
This press release highlights the 35th anniversary of the E Source Forum and announces the two keynote speakers: Jennifer Montague, senior vice president and chief customer officer of NiSource, and Quinn Parker, founder and CEO of Encolor.
E Source and DEFG’s Equity in a Clean Energy Economy Collaborative to host public workshop to address an equitable energy future
This press release highlights the Working Together for an Equitable Energy Future Virtual National Workshop 2022, hosted by E Source and DEFG’s Equity in a Clean Energy Collaborative. This public workshop is meant to discuss new approaches and tools to ensure energy affordability and equity.
The first five steps to a successful CIS implementation
Updating your customer information system (CIS) will affect nearly every employee and function within your utility. But a CIS project is more than just a technological change—it requires organizational and individual change. Learn about our recommendations to prepare for your CIS implementation.
E Source introduces Digital Grid Solutions
Suite of solutions provides predictive decision support for the Sustainable Utility
This press release introduces E Source Digital Grid Solutions, a comprehensive decision-support tool that enables utilities to make critical operations and maintenance and capital investment decisions based on risk and ROI.
E Source acquires DEFG to become the leader in equity solutions for utilities
This press release announces the E Source acquisition of Distributed Energy Financial Group (DEFG). DEFG is a utility customer research and advisory firm with expertise in low income, equity, and customer experience.
10 reasons to attend the E Source Forum
On the fence about attending the E Source Forum? From the ability to attend in person or online to exceptional learning and networking opportunities, here are 10 reasons why you won’t want to miss it.
Delia D. Patterson joins E Source advisory board
Patterson brings a wealth of utility insights and experience to E Source
This press release announces the addition of Delia D. Patterson, senior vice president of Advocacy & Communications and general counsel at the American Public Power Association, to the E Source advisory board.