Celebrating 35 years as the premier utility conference with insights from utility peers
This press release highlights the 35th anniversary of the E Source Forum and announces the two keynote speakers: Jennifer Montague, senior vice president and chief customer officer of NiSource, and Quinn Parker, founder and CEO of Encolor.
This press release highlights the Working Together for an Equitable Energy Future Virtual National Workshop 2022, hosted by E Source and DEFG’s Equity in a Clean Energy Collaborative. This public workshop is meant to discuss new approaches and tools to ensure energy affordability and equity.
Updating your customer information system (CIS) will affect nearly every employee and function within your utility. But a CIS project is more than just a technological change—it requires organizational and individual change. Learn about our recommendations to prepare for your CIS implementation.
Suite of solutions provides predictive decision support for the Sustainable Utility
This press release introduces E Source Digital Grid Solutions, a comprehensive decision-support tool that enables utilities to make critical operations and maintenance and capital investment decisions based on risk and ROI.
This press release announces the E Source acquisition of Distributed Energy Financial Group (DEFG). DEFG is a utility customer research and advisory firm with expertise in low income, equity, and customer experience.
On the fence about attending the E Source Forum? From the ability to attend in person or online to exceptional learning and networking opportunities, here are 10 reasons why you won’t want to miss it.
Patterson brings a wealth of utility insights and experience to E Source
This press release announces the addition of Delia D. Patterson, senior vice president of Advocacy & Communications and general counsel at the American Public Power Association, to the E Source advisory board.
In this episode of PowerTalking, Dr. Tony Reames, senior adviser of energy justice at the US Department of Energy, and Ben Nathan, lead analyst for E Source Customer Energy Solutions, discuss how energy equity can benefit utilities, cities, and their customers.
A guide for utility customer service representatives
When utility customers get bills that are higher than expected, it’s usually because of metering issues, seasonal changes to their homes or behavior, or nonseasonal changes. Our five-step response to customer calls about high bills can help you identify the problem and offer the right solution.
An E Source white paper
Diversity, equity, and inclusion isn’t a new concept for utilities, but there is a new energy equity movement sweeping the utility industry. In this white paper, we present our energy equity framework that will benefit customers, utilities, and underserved communities.
