93 utilities participated in 2023 Website Benchmark; NIPSCO earned top spot
This press release announces the full rankings of the E Source 2023 Website Benchmark. Conducted every other year since 2002, the Website Benchmark measures the user experience of utility websites accessed from mobile devices and desktop computers.
Clark Public Utilities, Pedernales Electric Cooperative, and WEC Energy Group earn top marks in Business Customer Satisfaction Study
This press release announces the results of the E Source 2023 Business Customer Satisfaction Study, an annual survey of more than 1,400 small and midsize business utility customers.
OUC, WEC Energy Group, and FPL take top spots in Business Customer Satisfaction Study
This press release announces the results of the E Source 2023 Business Customer Satisfaction Study, an annual survey of more than 600 large business utility customers.
WEC Energy Group, Clark Public Utilities, and Snohomish County PUD take top spots in Business Customer Satisfaction Study
This press release announces the results of the E Source 2022 Business Customer Satisfaction Study, an annual survey of more than 700 large business utility customers.
WEC Energy Group, Clark Public Utilities, and Snohomish County PUD take top spots in Business Customer Satisfaction Study
This press release announces the results of the E Source 2022 Business Customer Satisfaction Study, an annual survey of more than 700 large business utility customers.
Pennyrile Electric, Clark Public Utilities, and FPL earn top marks in Business Customer Satisfaction Study
This press release announces the results of the E Source 2021 Business Customer Satisfaction Study, an annual survey of more than 2,000 small and midsize business utility customers.
WEC Energy Group, FPL, and Huntsville Utilities take top spots in Business Customer Satisfaction Study
This press release announces the results of the E Source 2021 Business Customer Satisfaction Study, an annual survey of more than 800 large business utility customers.
Eighty-five utilities participated in the 2021 Website Benchmark
This press release announces the top utilities in the E Source 2021 Website Benchmark.
Project for Colorado Energy Office will help state meet goal of nearly 1 million EVs on the road by 2030
This press release describes the research E Source conducted for the Colorado Energy Office. The Colorado Electric Vehicle Education and Awareness Roadmap identifies barriers to electric vehicle adoption and highlights messaging strategies that will help the state overcome such hurdles.
This press release announces the top utilities in 2019 E Source Review of North American Electric and Gas Company Residential Websites.
