Welcome to the E Source Forum!
Got a minute? Check out the links below, curated to the six Forum tracks and this week’s most important topics. If you’re on the go, bookmark this page to come back to on a break or later in the evening!
Customer experience (CX)
- Customer experience strategy service
- Achieving customer satisfaction goals with a deliberate approach to customer experience investments
- Use CX principles to create a customer-focused decarbonization strategy
- How PG&E applied findings from the E Source Website Benchmark study to achieve digital equity
