Defining equity to inform your utility’s energy equity strategy

Utilities and cities are looking at their programs and operations through a diversity, equity, and inclusivity lens and are focusing on increasing energy equity across their communities. To meaningfully address energy equity, utilities must have clear definitions, goals, and metrics for equity based on their unique service territories and the communities they serve. In this follow-up to our first exchange, Integrating energy equity into your utility’s customer programs and engagement, join us to discuss how utilities define equity and the goals and metrics used to expand it. We’ll also share how E Source is using data science and ethnographic research to help utilities define and address equity in their service territories.
This is an E Source exchange. It’s an online conversation where you can share ideas on specific topics with other utility professionals. In this exchange, we’ll bring together utility peers to discuss how utilities are defining the goals of their equity initiatives and what metrics they’re using to track their progress. We encourage you to ask questions and share your experience during the event.
This exchange will cover how utilities are:

• Defining equity in their service territories
• Using data science to identify customer cohorts
• Listening to customers through interviews
• Selecting metrics for equity and measuring progress

Moderators:
Ben Nathan, Lead Analyst, Customer Energy Solutions, E Source
Miriam Stein, Associate Analyst, Customer Energy Solutions, E Source
Adam Maxwell, Managing Director, Management Consulting, E Source
Sarah Baker, Analyst, Market Research, E Source
Who should attend:
Members of any E Source service who are interested in furthering utility energy equity initiatives.
Interested in this event but can’t attend? Register anyway and we’ll notify you when the presentation and recording are ready for on-demand viewing. Questions about this event? Send us a message.