Behavioral programs
Most recent content on this topic
E Source Forum 2019 Speaker Interviews
January 8, 2020
Did you miss the 2019 E Source Forum? Or did you go but missed a session or two? Watch these short video interviews of some of the Forum 2019 speakers to learn more about the technology, DSM, marketing, communications, CX, account management, and distributed energy topics they covered.
Resource center
Case studies for achieving cost-effective portfolios: Solution showcase series
Jordan Tobey | December 4, 2019
During this web conference, we’ll showcase three residential case studies from utilities and their partners on how they’re seizing new opportunities to meet demand-side management program goals.
Virtual event
How are utilities scaling their low-income programs?
Kate Merson | January 21, 2020
Utilities often work with local Weatherization Assistance Program partners to reduce low-income program costs, but they become frustrated when these partners leave money on the table. Here we highlight strategies for scaling up utility low-income offerings and reaching these customers.
Report
Behavior Programs Showcase Showdown
Beth Fitzjarrald | November 13, 2019
Can your behavior program deliver 2% savings? What about 3%, 5%, or even 10%? BGE’s Amanda Janaski and OUC’s Ebony Whitby answered a few of our questions about alerts, prepaid billing, and other new behavioral strategies after our E Source 2019 Forum session.
Report
Next generation of gas savings: Program strategies and emerging technologies
Liza Minor | December 12, 2019
Join E Source as we dive into some of the most promising strategies and technologies to maintain portfolio savings that we're seeing emerge in the gas demand-side management space. This web conference is part of the E Source Next Generation of Energy Savings series.
Virtual event
The DSM Trends Utility Executives Think You Should Know About
Gabe Cuadra | August 13, 2019
Twice a year, we host the E Source Demand-Side Management Executive Council, where DSM utility executives come together to share innovations, discuss challenges, and solve problems. Here we present our top takeaways and trends from the spring 2019 meeting.
Report
Business Customer Interest in Energy-Related Products and Services
Lane Ginsbern, Daniel Doutre
In an increasingly competitive marketplace, it's imperative for utilities to generate revenue by offering additional products and services to business customers. In this report, we analyze data from our Gap and Priority Benchmarks to identify business customers’ interest in a variety of offerings.
Report
What Are Best Practices for Marketing Paperless Billing?
Luke Currin
We reveal how to overcome customer barriers to paperless billing and showcase a number of examples of effective marketing strategies.
E Source answer
Best practices for cost-effective DSM programs
Liza Minor, Kevin Andrews | January 12, 2018
It can be difficult to maintain program cost-effectiveness in a postlighting world. To help you learn how to build lasting cost-effectiveness, we identified best practices for four core program types as part of our series on the "Next Generation of Energy Savings."
Report
Using Segmentation to Personalize Low-Income Program Outreach and Increase Participation
July 25, 2017
We recently completed research into New England's low-income population. Read a summary of our findings and some suggested next steps for improving outreach efforts and boosting participation.
Report
