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Total planned DSM spending will decline through 2020

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Electric and gas utilities have significantly increased demand-side management (DSM) program spending in the past decade. Based on market data found in DSM Insights—our tool containing data on DSM program goals, budgets, spending, and savings from DSM regulatory filings—we’ll see DSM spending level off in 2020, with a number of notable pockets of big increases and decreases in spending, netting out in a slight decline.

Jim Rogers Innovation Award

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This is the logo for the 2019 E Source Jim Rogers Innovation Award

Thank you for your nominations! E Source is pleased to announce that Anne Pramaggiore, senior executive vice president and CEO of Exelon Utilities, is the recipient of the 2019 Jim Rogers Innovation Award.

E Source Hosts Executive Roundtable for Customer Innovation on April 16 in Boston

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What are utilities doing to plan for the wants and needs of their future customers? To help answer this question, E Source is holding its annual Executive Roundtable for Customer Innovation in Boston on April 16, 2019. This meeting for the executive leadership of utilities’ customer-facing departments provides participants with the opportunity to hold frank, closed-door discussions with their peers.

How to make the billing and payment experience a positive customer touchpoint

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Did you know that US households, on average, pay about 13 bills per month? And because e-billing is growing as a billing and payment option, consumers have more online accounts, cards, alerts, and notices to track than ever before. And when you consider the paper bills many customers still receive, you’re seeing a web of channels, choices, and options customers can choose from to make payments.

E Source Relaunches Business Energy Advisor

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E Source, a leading research and advisory firm, is pleased to announce the release of the newly reinvigorated and redesigned Business Energy Advisor. This powerful online tool contains a library of information that integrates with utility websites and provides sector-specific energy advice for utilities and their business customers.

How E Source Can Help You Streamline the Requisition Creation and Discovery Process

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E Source Announces Acquisition by Align Capital Partners

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E Source, the leading provider of customer-focused research, data, and consulting for utilities and their partners, announced today that it has been acquired by Align Capital Partners (ACP), a growth-oriented private equity firm focused on investing in business-to-business companies that are well positioned for growth in niche markets.