Digital Self-Service
Most recent content on this topic
How to design and launch your utility’s mobile app
Anna Nixon | August 17, 2021
Your customers want to interact with you on a mobile app, but less than half of all utilities currently offer one. In this report, you’ll learn why you need a mobile app, what features it should include, and how to launch it to see the greatest return on your investment.
Report
E Source study reveals increased focus on responsive websites in 2021
Sannie Sieper | August 18, 2021
This press release announces the top utilities in the E Source 2021 Website Benchmark.
Press release
Billing and payments with Ameren
May 6, 2021
Learn how E Source Management Consulting helped Ameren develop a digital billing and payment strategy to help improve the overall customer experience and streamline operations.
Case study
Leading data science company launches EV data science consortium
Sannie Sieper | April 7, 2021
E Source announces EV4Sight consortium to forecast the utility-specific impacts of electric transportation growth using predictive data and data science services.
Press release
E Source launches OneInform to help utilities drive the next generation of customer programs
Sannie Sieper | March 9, 2021
This press release announces the launch of E Source OneInform, a new suite of machine-learning tools designed to revolutionize the way utilities manage and develop customer programs.
Press release
What utilities can do to improve energy equity
Laura Beausire | December 15, 2020
Traditionally, utilities have approached customers as equals, offering them one-size-fits-all solutions. But equality doesn’t equal fairness. You need to be offering tailored solutions to your customers to improve energy equity. Learn how in this report.
Report
E Source brings acquired brands under its umbrella, expands data science and consulting offerings for utilities and cities
Sannie Sieper | October 1, 2020
Utility-focused data science company E Source introduces its new logo and website, designed to bring its newly acquired companies under the E Source brand.
Press release
Top-notch smart city planning: Ruston’s holistic, inclusive, and digital results
Nicole Pennington | September 17, 2020
Many communities are interested in taking steps toward becoming an efficient and sustainable smart city, but the overwhelming technology options on the market today may be holding them back. During this webinar, we walked through one city's approach.
Online event
The electrification framework that benefits customers, the grid, and the planet
Luke Currin, Steven Day, Bryan Jungers, Bill LeBlanc, Ryan Odell, Jay Stein, Tim Stout, Kevin Andrews, Gabe Cuadra | September 8, 2020
Electrification is the increased adoption of electric end-use technologies. Utilities and governments see electrification as a way to reach their energy, climate, and sustainability goals. This E Source white paper can help organizations develop electrification strategies that benefit everyone.
White paper
E Source expands data science and AI capabilities with acquisition of StrategyWise
Sannie Sieper | July 20, 2020
This press release announces the E Source acquisition of artificial intelligence (AI) and machine-learning company StrategyWise, the latest in a series of investments over the past year designed to expand E Source’s data science and AI capabilities.
Press release
