Digital Self-Service
Most recent content on this topic
Delia D. Patterson joins E Source advisory board
Sannie Sieper | June 1, 2022
This press release announces the addition of Delia D. Patterson, senior vice president of Advocacy & Communications and general counsel at the American Public Power Association, to the E Source advisory board.
Press release
10 recommendations for utility website design
Heather Hilgenkamp, Anna Nixon | May 26, 2022
To help you improve your utility’s website, we examined the 20 highest-rated utility websites in the E Source 2021 Website Benchmark. Use the 10 recommendations from this e-book to determine where your utility’s website is performing well and where it needs development.
Ebook
Why energy equity is a win-win for utilities, cities, and customers
Jeremy Fischer | April 14, 2022
In this episode of PowerTalking, Dr. Tony Reames, senior adviser of energy justice at the US Department of Energy, and Ben Nathan, lead analyst for E Source Customer Energy Solutions, discuss how energy equity can benefit utilities, cities, and their customers.
Podcast
The energy equity framework that benefits customers, utilities, and underserved communities
Jesse Hitchcock, Liza Minor, Ben Nathan, Vince Ruggeri, Amy Schmidt, Sarah Baker, Miriam Stein | March 10, 2022
Diversity, equity, and inclusion isn’t a new concept for utilities, but there is a new energy equity movement sweeping the utility industry. In this white paper, we present our energy equity framework that will benefit customers, utilities, and underserved communities.
White paper
E Source acquires AAC Utility Partners to help utilities accelerate their transformation to digital, data-driven organizations
Sannie Sieper | January 4, 2022
This press release announces the acquisition of AAC Utility Partners, a leader in CISs and other critical operational systems. With this acquisition, E Source can now partner with utilities to successfully deliver operational systems and fully leverage the cloud and predictive data science.
Press release
How our heartbeats can help create better EV ads
Jeremy Fischer | December 6, 2021
In this episode of PowerTalking, we hear from Laura Beavin-Yates of Immersion Neuroscience and E Source’s Rachel Cooper to learn about an exciting collaboration that produced guidance for using ads and messaging to change consumer behavior around EV adoption.
Podcast
E Source acquires WSO, enhances capabilities for water utilities
Sannie Sieper | November 2, 2021
This press release announces the acquisition of Water Systems Optimization (WSO), a leader in all aspects of water-loss management. With this acquisition, E Source adds unparalleled water-loss expertise and becomes the premier service provider for municipalities and water utilities.
Press release
E Source prepares for its first hybrid utility conference
Sannie Sieper | August 31, 2021
This press release highlights the opening and closing keynote speakers for the E Source Forum 2021, an annual conference in Denver for utility professionals.
Press release
How to design and launch your utility’s mobile app
Anna Nixon | August 17, 2021
Your customers want to interact with you on a mobile app, but less than half of all utilities currently offer one. In this report, you’ll learn why you need a mobile app, what features it should include, and how to launch it to see the greatest return on your investment.
Report
