As electrification and decarbonization efforts accelerate, utilities and policymakers are deploying an ever-growing toolkit of flexible load solutions: from time-of-use (TOU) rates and demand response to managed EV charging, solar PV, battery storage, and electrified heating.

Meeting the moment we’re in Across the country, utilities are navigating a convergence of pressures—rising temperatures, escalating energy costs, shrinking federal assistance, and the growing vulnerability of both traditionally income-qualified and financially stressed “middle marke

Resilience has become an increasingly prominent theme in utility and regulatory discussions, spurred by the rising frequency and severity of weather-related disruptions.

Energy justice is a priority across today’s energy landscape, but the term often carries different meanings.For some, it’s about affordability. For others, it’s about community participation, climate resilience, or targeted investment.

At DTECH 2026, the mood wasn’t experimental. It was operational. Utilities weren’t debating whether change was coming. They were focused on how to stay ahead of it without losing control.

Budget billing doesn’t just make bills more predictable—it also encourages customers to adopt other helpful billing options. Customers enrolled in budget billing are more likely to use paperless billing and autopay than those on standard billing programs.

Each year E Source celebrates utilities that are creating excellent experiences for their customers and providing a supportive and engaging workplace for their employees with the E Source Customer and Employee Experience Awards.

Key takeawaysWe revised our EV demand forecast between 2025–2032 to reflect the rise in EV prices as tariffs roll out and incentives roll back.Proposed tariffs, like the 921% antidumping tariff on graphite materia

This piece was authored by Eryc Eyl. Eryc is a senior solution director at E Source, with more than a decade of experience helping utilities help their customers.