Press release
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E Source announces presence at CS Week Conference 48, celebrates client wins
Adarsh Nalam | April 23, 2024
This press release announces E Source’s presence at CS Week and celebrates Citizens Energy Group and City of Tallahassee, Florida, for winning Expanding Excellence Awards.
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Utilities use segmentation to improve the business customer experience
Sannie Sieper | February 8, 2024
This press release announces the results of the E Source 2023 Account Management Assessment. This voice-of-the-utility study compares account management departments and performance, giving clients valuable insight into how their organization and the industry at large are serving business customers.
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E Source offers grant support for utilities to receive up to $5 million
Sannie Sieper | December 12, 2023
This press release announces a funding opportunity under the WaterSMART program, offering grant funding of up to $5 million for forward-thinking water and energy efficiency projects. E Source offers end-to-end grant support services for utilities seeking WaterSMART funding.
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E Source expands its reach, gains unmatched utility expertise with the acquisition of UMS Group
Sannie Sieper | November 28, 2023
This press release announces the acquisition by E Source of UMS Group, an industry leader in utility change management, process design and improvement, wildfire risk reduction, and advanced AI modeling for EV adoption.
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E Source study reveals increased focus on utility website accessibility in 2023
Sannie Sieper | November 13, 2023
This press release announces the full rankings of the E Source 2023 Website Benchmark. Conducted every other year since 2002, the Website Benchmark measures the user experience of utility websites accessed from mobile devices and desktop computers.
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E Source commits to helping utilities address energy affordability and equity challenges for vulnerable customers
Sannie Sieper | October 30, 2023
This press release announces the launch of the E Source Affordability and Equity practice, which merges best-in-class research and advisory capabilities with expertise, data science, and implementation services to help utilities better serve vulnerable customers and communities.
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Large business customers desire energy reliability, effective emergency communications, and trustworthiness
Sannie Sieper | October 19, 2023
This press release announces the results of the E Source 2023 Business Customer Satisfaction Study, an annual survey of more than 600 large business utility customers.
Press release
Small and midsize business customers desire energy reliability, trustworthiness, and effective emergency communications
Sannie Sieper | October 19, 2023
This press release announces the results of the E Source 2023 Business Customer Satisfaction Study, an annual survey of more than 1,400 small and midsize business utility customers.
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E Source acquires Utilligent to help utilities accelerate their transition to a sustainable future
Sannie Sieper | September 18, 2023
This press release announces the acquisition by E Source of Utilligent, a leading management consulting firm guiding clients—including the largest investor-owned and three of the top five municipal utilities in the US—to deliver energy safely to millions of customers.
Press release
Announcing the winners of the E Source 2023 Utility Ad Awards Contest
Sannie Sieper | September 21, 2023
This press release announces the winners of the 2023 E Source Utility Ad Awards Contest. E Source recognized winners for generating impressive results in brand awareness, website traffic, and program participation, while maintaining an innovative design.
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