What it means to be a Sustainable Utility: Forum 2022 keynote speaker spotlight

August 16, 2022 | Sara Patnaude | 8 min read
How is the relationship between a utility and its customers similar to a PB&J sandwich? Find out in our exclusive interview with Jennifer Montague, senior VP and chief customer officer at NiSource and the keynote speaker for E Source Forum 2022.

Expertly guide your equity initiatives with insightful market research

August 10, 2022 | Sarah Baker, Paige Martin Cox | 6 min read
To create a more equitable energy system, utilities need a better understanding of historically underserved customers and communities. In this blog post, we’ll discuss how market research can facilitate this understanding, especially when the research is conducted with equity in mind.

Spotlight on the E Source Forum 2022 session tracks

August 3, 2022 | Sara Patnaude | 2 min read
Can you believe the E Source Forum 2022 is just a little over a month away? To get you ready for this year’s conference, we’ve put together a few videos to introduce our session tracks.

Sustainable utility matters: E Source Digital Grid Solutions

July 26, 2022 | Sannie Sieper, Ted Schultz | 7 min read
I sat down with E Source CEO Ted Schultz for a discussion about how E Source Digital Grid Solutions expertly blend industry-leading research, predictive data science, and solution services to help utilities make better decisions to support their customers, their bottom line, and our planet.

The benefits of tackling water loss at a regional level

July 20, 2022 | Kim Manago, Sara Patnaude | 5 min read
Tackling water loss can be intimidating. A regional technical assistance program (TAP) allows agencies to dip their toes in the water loss world without overcommitting. It also provides them with a space to learn and grow together. Read more to learn about starting a water loss TAP in your region.

Risk-spend efficiency: Moving beyond “Where is my risk?” to “What should I do about it?”

July 12, 2022 | Jonah Keim | 6 min read
Risk-spend efficiency is a progressive concept gaining traction in the utility sector. It aims to improve the cost-per-unit benefit of capital and operational maintenance investments by using risk- and cost-based analytics to guide management decisions and actions. Read this blog post to learn more.

Using ethnography and market research to better define and address energy equity

July 6, 2022 | Ben Nathan | 6 min read
To meaningfully address energy equity, utilities must have clear definitions and goals for equity based on the communities they serve. In this blog post, we're sharing some of the ways utilities can use data science, ethnography, and market research to better understand customers and their needs.

Need a good reason to attend Forum 2022? We’ll give you 10!

June 29, 2022 | Sara Patnaude | 3 min read
The E Source Forum 2022 is coming up quick! If you’re still on the fence about attending this fall, we’ve got 10 compelling reasons why you should join us this year.

Optimize spending and improve grid reliability with data-driven vegetation management

June 24, 2022 | Tom Martin | 5 min read
Advances in technology and predictive data science are providing new opportunities for utilities to evaluate existing vegetation-management processes, achieve operational efficiencies, and save money. Read this blog post to learn more.

4 common barriers to LMI heat-pump adoption and strategies to overcome them

June 22, 2022 | Liza Minor, Ben Nathan | 8 min read
You need to meet equity and decarbonization goals. Installing electric heat pumps and heat-pump water heaters in homes is a promising strategy that can benefit low- and moderate-income (LMI) customers. But it’s hard to overcome adoption barriers. We’ve got four strategies that can help!